Comments on: Neat way to offer Remote Assistance http://www.vladville.com/2006/04/neat-way-to-offer-remote-assistance.html Vlad Mazek on IT, Business and Technology Wed, 01 Feb 2012 22:49:32 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Jim Maher http://www.vladville.com/2006/04/neat-way-to-offer-remote-assistance.html/comment-page-1#comment-1585 Jim Maher Tue, 25 Apr 2006 23:38:44 +0000 http://www.vladville.com/blog/blog/2006/04/neat-way-to-offer-remote-assistance.html#comment-1585 Doesn't work for me. I get a message "Automation server can't create object". Quick Google suggests installing latest Windows Scripting (5.6). Haven't done that yet. Should I? j Doesn’t work for me. I get a message “Automation server can’t create object”.

Quick Google suggests installing latest Windows Scripting (5.6). Haven’t done that yet.

Should I?

j

]]> By: RobJ http://www.vladville.com/2006/04/neat-way-to-offer-remote-assistance.html/comment-page-1#comment-1577 RobJ Mon, 24 Apr 2006 18:35:48 +0000 http://www.vladville.com/blog/blog/2006/04/neat-way-to-offer-remote-assistance.html#comment-1577 Or press F1 (while on desktop)/ click start - help, type offer in the search then click on the link. Or press F1 (while on desktop)/ click start – help, type offer in the search then click on the link.

]]> By: Charlie Brown http://www.vladville.com/2006/04/neat-way-to-offer-remote-assistance.html/comment-page-1#comment-1541 Charlie Brown Fri, 21 Apr 2006 20:13:30 +0000 http://www.vladville.com/blog/blog/2006/04/neat-way-to-offer-remote-assistance.html#comment-1541 Woot - found the issue. The link you have above is incorrect and contains "%20" characters and also a space after "S=Washington,". Remove that additional space, change the "%20" chars to spaces, and it works. Woot – found the issue. The link you have above is incorrect and contains “%20″ characters and also a space after “S=Washington,”. Remove that additional space, change the “%20″ chars to spaces, and it works.

]]> By: Charlie Brown http://www.vladville.com/2006/04/neat-way-to-offer-remote-assistance.html/comment-page-1#comment-1540 Charlie Brown Fri, 21 Apr 2006 20:08:30 +0000 http://www.vladville.com/blog/blog/2006/04/neat-way-to-offer-remote-assistance.html#comment-1540 Hi, Tried, failed. I get a screen that says :: Help and Support Center Cannot display the page The page you were trying to view has an incorrect address and cannot be displayed. Please try another page. Hi,

Tried, failed. I get a screen that says ::
Help and Support Center
Cannot display the page
The page you were trying to view has an incorrect address and cannot be displayed. Please try another page.

]]> By: Pete http://www.vladville.com/2006/04/neat-way-to-offer-remote-assistance.html/comment-page-1#comment-1519 Pete Wed, 19 Apr 2006 23:53:10 +0000 http://www.vladville.com/blog/blog/2006/04/neat-way-to-offer-remote-assistance.html#comment-1519 If you are going down the VNC path then look at GenControl http://www.gensortium.com/products/gencontrol.html It allows you to VNC to a box that doesn't have VNC installed, without requesting permission from the end user, and uninstalls itself afterwards. Usual caveats of firewalls, requiring administrator-level access and an RPC connection apply. If you are going down the VNC path then look at GenControl http://www.gensortium.com/products/gencontrol.html
It allows you to VNC to a box that doesn’t have VNC installed, without requesting permission from the end user, and uninstalls itself afterwards. Usual caveats of firewalls, requiring administrator-level access and an RPC connection apply.

]]> By: Anonymous http://www.vladville.com/2006/04/neat-way-to-offer-remote-assistance.html/comment-page-1#comment-1454 Anonymous Sat, 15 Apr 2006 00:05:00 +0000 http://www.vladville.com/blog/blog/2006/04/neat-way-to-offer-remote-assistance.html#comment-1454 Check out UltraVNC for remote support - you can compile your own client! Check out UltraVNC for remote support – you can compile your own client!

]]> By: Anonymous http://www.vladville.com/2006/04/neat-way-to-offer-remote-assistance.html/comment-page-1#comment-1453 Anonymous Fri, 14 Apr 2006 19:17:00 +0000 http://www.vladville.com/blog/blog/2006/04/neat-way-to-offer-remote-assistance.html#comment-1453 Thanks for the great tip :) I have been using Ultra VNC SC to provide a basic helpdesk service to many users. VNC SC requires the users to instigate the connection but it is very easy for them to use. http://ultravnc.sourceforge.net/addons/singleclick.html Keep up the good work all Thanks for the great tip :)

I have been using Ultra VNC SC to provide a basic helpdesk service to many users.

VNC SC requires the users to instigate the connection but it is very easy for them to use.

http://ultravnc.sourceforge.net/addons/singleclick.html

Keep up the good work all

]]> By: Anonymous http://www.vladville.com/2006/04/neat-way-to-offer-remote-assistance.html/comment-page-1#comment-1452 Anonymous Fri, 14 Apr 2006 18:28:00 +0000 http://www.vladville.com/blog/blog/2006/04/neat-way-to-offer-remote-assistance.html#comment-1452 Awesome find! Thanks Travis! I've been using UltraVNC for some time with limited success as well. Awesome find! Thanks Travis!

I’ve been using UltraVNC for some time with limited success as well.

]]> By: KrisSwinnen http://www.vladville.com/2006/04/neat-way-to-offer-remote-assistance.html/comment-page-1#comment-1451 KrisSwinnen Fri, 14 Apr 2006 17:24:00 +0000 http://www.vladville.com/blog/blog/2006/04/neat-way-to-offer-remote-assistance.html#comment-1451 Worked here! Thanks! Worked here! Thanks!

]]> By: Vlad http://www.vladville.com/2006/04/neat-way-to-offer-remote-assistance.html/comment-page-1#comment-1450 Vlad Fri, 14 Apr 2006 16:50:00 +0000 http://www.vladville.com/blog/blog/2006/04/neat-way-to-offer-remote-assistance.html#comment-1450 Thats the whole post; When you "request" it opens a port. The issue with "forcing" it is that if a firewall is in a way it will not accept a RA connection unless it was requested first. Take a look at your firewalling. -Vlad Thats the whole post;

When you “request” it opens a port. The issue with “forcing” it is that if a firewall is in a way it will not accept a RA connection unless it was requested first. Take a look at your firewalling.

-Vlad

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