I’ve been at TechEd all week but the email below gives some insight on whats going on at home while the gorilla is away. I know a lot of you reading this blog are already Own Web Now customers so I’m posting a copy of the email here in case the message has not reached you.

What does all the pleasantry and lack of detail mean? Well, when you do large scale changes to the way the company works and presents itself to the world you don’t want to publish it as a 15 mile document. This email, quite literally, is the hit on the giant gong of progress that our industry has been a part of and that OWN has had the good fortune to be a leader of in a few areas. However, as we grow, OWN can’t be “Vlad’s Own Web Now”, it is a company and a business onto itself that is changing the core of its business. Since inception, we have been a building company – we’ll build your network, we’ll build your web page, we’ll build your ___. Years later, we have  assetts, connections and capabilities to go several steps beyond that “building” and taking all those customers we’ve introduced to the technology to the next big step. 

The question is, “Now that you’ve got it, what more can you do with it?”

Dear Clients and Partners,

   I wanted to take a moment to write to you about the changes that will be happening in our company in the very near future.

   I first want to thank you for your business and your loyalty over the years. If you’ve been with us for a while you know of our dedication to service and delivering the services that make sense. As we embark on the next growth stage of our company, I want you to know that the same commitment to service and offerings that make sense will stay at the core of who we are and what we do.

   Over the course of next 30 days we will be bringing online more ways to obtain support as well as an easier way to track, escalate and manage IT support for your business. Following that we will be publishing several training and troubleshooting systems to get you up to speed and let you take the advantage of all the services we offer. Finally, we intend to become more aggressive in our release schedule as the new Microsoft platforms launch, bringing you more applications and services that you can use without a large up-front commitment or long contracts.

   What is really changing, at the core, is that until now we have been an infrastructure building company. The work that has gone into Own Web Now Corp since Jan of 2006 has been to transform it to the solution delivery organization. In plain terms that means: we will no longer only build the networks, we will focus on helping you take advantage of them.

   Literally everything at Own Web Now is changing, expect more communication from me over the next month detailing all that we’ve been working on for the past 15 months. You’ll love what we have built, and we look forward to continuing down the path of offering solutions that make sense.

Sincerely,
Vlad Mazek
CEO, Own Web Now Corp

It is also important to note that while this does look ambitious, it is not something we are doing alone. We are doing this as a joint venture with a number of companies, and as I said, this has been years in the building.

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