I’ve had a few days away from the office for a number of reasons and I just returned to a very nice surprise. Last week I asked for some help with the problem that we have been debating here since the year started: That of continuing to grow a business by documenting it for the current partner base and its employees while discouraging the people that may not have the competence to support and promote our products. There was no pretty way to ask that question, I had the post in the buffer for nearly two months before I pulled the trigger after some hefty antibiotics and nyquil.

Today I finally logged back into my corporate account and started pagging down the flagged emails. You’ve sent well over a hundred, long, long, long messages describing your current pain points with OWN, your suggestions, your ideas, your takes on the issue. Folks, I couldn’t be more happy with what you’ve given us to work with and I promise you that (after a few long meetings that will take to read all of this) we will do something with it that will make you proud.

Again, thank you so much for your feedback (and I mean that honestly, not Microsoft’s “thank you for your feedback” GFO oneliner) you’ve made my day.

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