Comments on: Failure Point: Where innovation meets old habits http://www.vladville.com/2007/12/failure-point-where-innovation-meets-old-habits.html Vlad Mazek on IT, Business and Technology Wed, 01 Feb 2012 22:49:32 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: davidinark http://www.vladville.com/2007/12/failure-point-where-innovation-meets-old-habits.html/comment-page-1#comment-26834 davidinark Mon, 10 Dec 2007 16:48:39 +0000 http://www.vladville.com/2007/12/failure-point-where-innovation-meets-old-habits.html#comment-26834 We use Sharepoint ans we love it. Our users? They love PARTS of it. But, here is a typical exchange: User posts document as attachment in group discussion area. user then emails the group, telling them to read the document. Instead of using the board for replies, User wants group to respond via email... HUH!?!? user education is a huge part of getting people to understand WHY they should change their old habits. Perhaps user education is a field of training that is a goldmine waiting to be explored.... Yeesh. We use Sharepoint ans we love it. Our users? They love PARTS of it. But, here is a typical exchange:

User posts document as attachment in group discussion area. user then emails the group, telling them to read the document. Instead of using the board for replies, User wants group to respond via email… HUH!?!?

user education is a huge part of getting people to understand WHY they should change their old habits. Perhaps user education is a field of training that is a goldmine waiting to be explored…. Yeesh.

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