Comments on: Live takes a Dive http://www.vladville.com/2008/02/live-takes-a-dive.html Vlad Mazek on IT, Business and Technology Wed, 01 Feb 2012 22:49:32 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: wehuberconsultingllc.com » Blog Archive » Live takes a Dive http://www.vladville.com/2008/02/live-takes-a-dive.html/comment-page-1#comment-30094 wehuberconsultingllc.com » Blog Archive » Live takes a Dive Tue, 11 Mar 2008 16:01:36 +0000 http://www.vladville.com/2008/02/live-takes-a-dive.html#comment-30094 [...] Live takes a Dive [...] [...] Live takes a Dive [...]

]]> By: Bill Huber http://www.vladville.com/2008/02/live-takes-a-dive.html/comment-page-1#comment-30093 Bill Huber Tue, 11 Mar 2008 15:55:52 +0000 http://www.vladville.com/2008/02/live-takes-a-dive.html#comment-30093 Yesterday I started using Live for my nonprofit work. I have some files I want to share between computers and I have some people I would like to share files with so that we can prepare grant applications. So here is my answer to your questions. I view this problem the same way I view Internet issues with DNS, routing problems, unresponsive email servers, unresponsive web sites, etc. I will work around the problem until it is fixed. Live is not a critical service for me. It is a convenient service that satisfies many non-critical business needs. I am probably making a huge mistake on so many different levels if I am keeping anything out on Live that gets me thinking about service level agreements and security policies. Yesterday I started using Live for my nonprofit work. I have some files I want to share between computers and I have some people I would like to share files with so that we can prepare grant applications. So here is my answer to your questions.

I view this problem the same way I view Internet issues with DNS, routing problems, unresponsive email servers, unresponsive web sites, etc. I will work around the problem until it is fixed. Live is not a critical service for me. It is a convenient service that satisfies many non-critical business needs. I am probably making a huge mistake on so many different levels if I am keeping anything out on Live that gets me thinking about service level agreements and security policies.

]]> By: Chris Knight http://www.vladville.com/2008/02/live-takes-a-dive.html/comment-page-1#comment-29669 Chris Knight Fri, 29 Feb 2008 12:42:45 +0000 http://www.vladville.com/2008/02/live-takes-a-dive.html#comment-29669 Nice post Vlad. A pity we don't live in this Utopia. Unfortunately most service providers can't provide answers to all of these questions. For example, Australia's largest telco - by your definition - is a best effort solution provider, even for their SLA'd services. There has to be something about the 4 hour response times like you mention above. They almost always take 3 days to be completed... Nice post Vlad. A pity we don’t live in this Utopia. Unfortunately most service providers can’t provide answers to all of these questions. For example, Australia’s largest telco – by your definition – is a best effort solution provider, even for their SLA’d services.

There has to be something about the 4 hour response times like you mention above. They almost always take 3 days to be completed…

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