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The real reason I dropped Windows Mobile and why you should too
Posted: 11:35 am
July 28th, 2008
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Apple

Last week I switched my mobile platform from Windows Mobile to iPhone. I have written some fairly nasty things about iPhone and still stand by many of those statements. I will write about this at some length because as far as the development of our industry is concerned, the iPhone 2.0 is pretty earth shattering. So why does someone who has had a virtual love affair with a Windows Mobile device switch to iPhone? How in the world do you justify abandoning a platform on which you’ve invested tens of thousands of dollars in app development? Why?

For the same reasons we use Vista. It may have issues, but it’s the best fit for what we do.

It really is as simple as that.

I love Vista. I use it at home, at work, on the laptop, it fits just about everything I do. Business, development, video and image editing, etc. Is it crash prone? No. Does Outlook 2007 have a slight heart attack every time I touch it? Yes. But pound for pound, no other system I have met is as reliable and able to work with all my computer needs to the extent that I will overlook the few issues it has. Most disagree with me on that, but to each his own.

Windows Mobile for me was a business tool. But Windows Mobile has made just a few inches of progress throughout the years. It is still a clunky, battery-draining highly unreliable and inconsistent phone software that fails at meeting even the most basic of my needs. For example, last week the Live Messenger on my phone just died. No errors, nothing running in the background, just clicking on the little green buddy does nothing. Stock AT&T rom, before you ask. Mail sync is supposed to be 100%, but I found myself rebooting the phone twice a week to get it going. Pocket IE is starting to give Microsoft Internet Explorer a bad name for Petes sake!!!

Windows Mobile, for all its compromises, is not even good enough to do the one thing it is designed to do. With iPhone 1, it was just an interface battle. With iPhone 2, Microsoft should just kill their mobile effort. Yes, it’s that far behind and with App Store it may not have a chance at all, especially if Apple starts offering a choice of handsets.

So I switched to iPhone 2.0. Is it perfect? Oh, lord no. Not even close. For example, while they have licensed Exchange EAS for push sync, it doesn’t have a reliable folder sync. For example, it syncs my mailbox just fine. But it does not alert me to the new messages in any of the subfolders. Dialing a contact is as easy as just typing in their name. On an iPhone it’s clicking on Phone, Contacts, letter of their last name, phone number selection. Yes, really! There is no way to search through the mail. There is no way to search the server for anything. No way to flag items in the mailbox.

I’m willing to tolerate those problems because Windows Mobile has never been at even 80% satisfaction rating with any of the above. Sure, it was capable but it simply did not deliver enough to be a viable business tool.

So when you can’t count onto something for business, why should you be tied to it for all the other stuff you do? For me, that’s Facebook. Today I receive more friend and personal communications over Facebook than I do over email. I line up appointments and see what my buddies are up to using Twitter. I like the fact that I can get some entertainment value from my device, so I don’t have to carry a phone and an iPod. Write a blog post, attach an image to it? Done.

With iPhone 2.0, Apple has been able to bring a comparable business experience to the Windows Mobile, and platform-wise and entertainment-wise simply destroy any chances I would ever want to look back to Windows Mobile. The App Store brings an actual platform to iPhone, ability to obtain and play with apps that are designed for the device, checked through by Apple, quickly installed and uninstalled giving me the ability to play with stuff if it works or dump it if it doesn’t.

iPhone fits my lifestyle better, as far as I am concerned it is the best. It may not be perfect, but it is robust enough to fit everything I do that I am willing to overlook a few problems. As Apple continues to push down this path I think Microsoft will have more and more to worry about. How far along do you think AppStore for Mac OS X is?

19 Comments

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[...] holger wrote an interesting post today onHere’s a quick excerptSo I switched to iPhone 2.0. Is it perfect? Oh, lord no. Not even close. For example, while they have licensed Exchange EAS for push sync, it doesn’t have a reliable folder sync. For example, it syncs my mailbox just fine. … [...]



Hot Iphone 4 You » Blog Archive » The real reason I dropped Windows Mobile and why you should too |

[...] dzikii wrote an interesting post today onHere’s a quick excerptWith iPhone 2, Microsoft should just kill their mobile effort. Yes, it’s that far behind and with App Store it may not have a chance at all, especially if Apple starts offering a choice of handsets. So I switched to iPhone 2.0. … [...]



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[...] Paul wrote an interesting post today onHere’s a quick excerptLast week I switched my mobile platform from Windows Mobile to iPhone. I have written some fairly nasty things about iPhone and still stand by many of those statements. I will write about this at some length because as far as the … [...]



Best Iphone 2 U » Blog Archive » The real reason I dropped Windows Mobile and why you should too |

[...] Corvida wrote an interesting post today onHere’s a quick excerptSo why does someone who has had a virtual love affair with a Windows Mobile device switch to iPhone? How in the world do you justify abandoning a platform on which you’ve invested tens of thousands of dollars in app development? Why? … [...]



Paul |

Interesting decision to move over, Vlad. I wish in our business we were so lucky as to be able to. I don’t know the US situation, but in the UK iPhone is only available on the O2 network, which for the nationwide coverage my teams need, is not reliable enough for business use. We are stuck with Vodafone, and iPhone sure isn’t going to appear on there anytime soon. I am very envious!



Paulie |

You waited for iPhone to drop Windows Mobile?

HTC Windows Mobiles gave by far the worst mobile phone experience I’ve ever had.

Don’t know what you were using before Windows Mobile, but it must have been really bad!



Vincent Carwell |

It must be tough on Microsoft to see its fans drop one after another.

It was your live demo of Windows Mobile at the South Florida SBS group that originally got me to dump my Treo for HTC and PocketPC.

Microsoft sure hasn’t kept up with the times but I never thought I’d see you go to the dark side.



Amy B |

Having tried and found that I can’t type on an iPhone I won’t be switching any time soon. The main purpose of an email enabled device is email. If I can’t type easily, get email sync’d and alerted into subfolders, then it quickly becomes useless. I can’t switch…yet.



Susan |

When it can chisel on stone tablets, call me.

The reality for most small businesses is that Facebook is a time waster, not a revenue producer.

You run a dot com. You aren’t a typical business. I don’t see my Attorney clients using Facebook to book court dates. Maybe in a few years, but not now :-)



Yan Herndon |

So when is connectwise gonna build an iphone app?



vlad |

@Amy:

I felt the same way. The trick to the iPhone 2 is that the keyboard is so predictive and works so well that you just have to come barely close to what you want to type and it autocorrects.

@Susan:

If Windows Mobile could deliver on being reliable enough for email and communications, I’d still be on it. As for the argument on the general use of it, you got me there. Do the same lawyers and accountants take pictures, take voice notes, appreciate visual voicemail queues, listen to music… Hey, I switched to Apple. You have any idea how big that is?

-Vlad



Susan |

My Windows Mobile 3 device does.

Stable. Takes pictures too. Sometimes upgrades are overrated.

It’s why stone tablets still just work so well.



Chris Knight |

Ditched my iMate JasJam (rebadged HTC TyTN) for a Nokia N95 for pretty much the same reasons. It’s nice to have a stable handset, and one that’s designed as a phone first, PDA second. Rather than the other way round.

Coverage where I live is a big issue (limited, and only one provider is worth using) and the iPhone 3G doesn’t match the Nokia N95 in this regard.

The development experience on the Nokia Series 60 platform is far, far better than Windows Mobile. It’s going to be interesting to compare Series 60 dev with iPhone dev.



Richard |

I would say that with the one statement of “So when you can’t count onto something for business”, you have summed up the iPhone for what it is awesome at: personal ‘mobile’ entertainment and each person has to decide what is more important to be carrying around a media device, a business device or both.

Yup, we have had an iPhone for over a week and we have decided to take the two back. Coverage on ATT (voice and data far better on Verizon) was not up to par, keyboard is interesting, problems with not syncing multiple edits to a calendar event notes w/exchange 2k3, no meeting requests, no sort of inbox, no searching of anything, no sync of notes or tasks, etc. :( We started making comments at http://blog.hltechsolutions.com as I was so disappointed.

I “LOVE” the 3.5” screen, Pandora, AOL Radio and Safari on the iPhone, tho none of these help me in my business so they will go back and will probably get swapped for the iTouch and doing the old one device for business and one for play till the “perfect” device on the “perfect” provider is found. Maybe iPhone when the next level of activesync is implemented and ATT expands. It is getting there but, no way close enough ;)



vlad |

Richard,

Don’t get me wrong, iPhone is a glorified, but finely polished, piece of junk when it comes to a lot of things.

But the problem is, Windows Mobile is not much better and on the worse side it’s not as consistent either. IM is hit or miss. Email sync is hit or miss. Server-side search is hit or miss. Software upgrades are pretty much a surgery. It’s not just one problem.

I think this is where Microsoft is bleeding customers. The expectations for Microsoft are so high while the expectations for Apple tend to be on the low side and everything surprises you.

For example, I was working on a ticket on Shockey Monkey while in line for the iPhone. I was using the Blackberry/Smartphone interface on my Blackjack and once I got the iPhone I decided to check in on it. Just for s&g I figured let me hit that ticket link on the bottom of the email - and everything worked as it does on the real computer. The iPhone displayed the full AJAX interface, all the eyecandy, all the functionality and gave me full control of my entire business.

Windows Mobile could NEVER do that, with any browser, with any version up until now. And Windows Mobile has been around since I went to college. iPhone just had it’s first birthday.

-Vlad



Chris Green |

How are you coping with the battery life? With light use (EXTREMELY LIGHT) I can make it a day. With what a Blackberry user would consider light to moderate use I’m lucky to make it home. Moderate use I’m getting battery warnings after lunch. This is just email/EAS use I’m talking about. I don’t use apps/gps/wifi/etc. during the course of a normal day. My Blackjack II, Blackjack, Treo 700w, and Blackberries before it all went days on a charge. I’m at a loss to explain to a Blackberry user why the battery life is absolutely horrible on my iPhone.

Chris Green



Jesse Kliza |

Have you used Jott before? You should check out their iPhone app:

http://jott.com/jotters/index.php/iphone

I really like Jott as is, and the iPhone app looks really slick.



Jules |

well, I’m waiting for my Iphone… Mainly for the new power user tariff (unlimited minutes per month - get in!).
But also, so I can see my Exchange Defender emails when they come in :-)

O2 coverage is spot on for me where ever I work, so thats fine…

However, I am keeping my Samsung i780 - the Blackjacks next gen - that is a great phonne aswell for things that I still need Windows Mobile for :-)
Check out the ‘mouse’ - awesome!

(and I am quite thankful that it comes with Opera as a browser rather than Pocket IE!)

Still got to carry two phones, but oh well…



vlad |

Schrag,

I haven’t really had problems with the keyboard at all in the emails and urls, since most of urls are searching with google and email addresses are in the address book already.

It took a while to get used to it though.

-Vlad



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