Comments on: Developing Competitive Advantage (Important, Please Read)

By: Dan McCoy

Dan McCoy — Fri, 29 Aug 2008 16:51:43 +0000

Darn Vlad, Just when I thought you had gone completely insane… you come out with this gem

As I sit here writing copy for my website, I think you just put into words some serious writers block for me. That is exactly what I sell… Thanks for putting it into words for me

By: SBSC & MSP Buzz » Blog Archive » How Can Somebody So Smart Do Such Stupid Things?

Thu, 28 Aug 2008 21:08:55 +0000

[...] Vlad has posted some incredibly stupid things (as he would be the first to admit) and then he posts stuff like this and just amazes me. As Andy said, “Pour yourself a cup of coffee and set aside a few [...]

By: Chris Knight

Chris Knight — Wed, 27 Aug 2008 15:58:47 +0000

Wot Amy said.

What an awesome, inspiring post!

Where’s that pen and paper?…

By: Jeff

Jeff — Wed, 27 Aug 2008 15:15:26 +0000

Great post. One of the best. Here is where I see LiveArchive 2.0 being awesome for my users: They don’t have to learn a new webmail. They are already familiar with OWA 2007 and its functions/features. So if there is ever a disaster now, just point them to a different address (or redirect them) and they are operating as normal as possible. No new training. That’s worth money.

By: Paul

Paul — Wed, 27 Aug 2008 13:37:25 +0000

Vlad,

I appreciate your comments, I guess it’s a service Vs cost dilemma and finding the correct balance. I will mail you direct for when you have a moment.

By: Kicking and Screaming I am Bloggin » Blog Archive » Vlads offer you can’t refuse, or shouldn’t anyways

Wed, 27 Aug 2008 13:16:21 +0000

[...] new and exciting space. Pour yourself a cup of coffee and set aside a few minutes to digest this POST, he is going to make you money even if you fight him all the way [...]

By: vlad

vlad — Wed, 27 Aug 2008 12:25:15 +0000

Paul,

Basically, OWN does not provide level 1 support and sales. We’re not interested in going direct in the small or lower midmarket since those customers are virtually impossible for us to organize and support. If you’ve got an IT department then yeah, you’re not going to want a partner as I remember from the conversation with you. So that we’ll do on case by case basis.

I think OWNs future is in high end enterprise contracts on one end, and software across the spectrum. One sort of fuels another. Our partners in the SMB bring us features, needs, implementation issues, field tests and in turn we build it into the product that we then sell along with services to the enterprise customers that want a business relationship not a more technical one. (as I covered to the long extent up there)

Where that leaves you is up to you. If you like the product and you can live with the kind of support we offer without having a partner then you’re welcome to keep on sending us money But if you need anything more, as I said previously, if you want a server I can send half the UK partner force your way

-Vlad

By: Brian Williams

Brian Williams — Wed, 27 Aug 2008 11:51:17 +0000

Vlad, Great post!

By: Paul

Paul — Wed, 27 Aug 2008 09:20:45 +0000

Great post even under the influence! I am very impressed with what ExchangeDefender Live Archive offers our business as an end user, and so are the company owners. What I am unsure about is how the small end user guys like us sit with all this partner stuff. Are we still desired here at OWN or would OWN prefer us to be dealing with partners? Looking at the scales involved, we are very small fry compared to your core business with partners.

By: Amy

Amy — Wed, 27 Aug 2008 05:54:40 +0000

You need to get high more often. This is the best post you’ve ever written.