Monthly Archives: November 2011

Shockey Monkey Reloaded Tomorrow

IT Business, Shockey Monkey, SMB
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Over the past week I have given you my assessment on the state of IT in SMB and beyond, a look to the past and to the future. I appreciate all the emails and only wish I could follow up … Continue reading

Reloaded: Shockey Monkey: Ultimately, who pays the bill?

GTD, IT Business, IT Culture, Mobility
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Over the past week I’ve outlined what I believe to be the future of technology management in small to medium businesses. I’ve discussed how we got here, what we need to focus on managing, how we need to involve the … Continue reading

Reloaded: Shockey Monkey Derrivatives: Who does the IT work?

Cloud, GTD, IT Business, IT Culture
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In the last few posts I have been laying out the multi-year strategy for Shockey Monkey and the changes IT Solution Providers need to come to terms with and adapt in order to survive and thrive. The core underlying concept … Continue reading

unPSA – Whose business is being managed?

Boss, Cloud, ExchangeDefender, GTD, Shockey Monkey
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Thank you for joining me in the third post in the series pondering the future of IT and how it will be utilized, at least in small business. If there is one trend line in the technical evolution over the … Continue reading

Reloaded: Shockey Monkey unRMM–What is managed?

Boss, Cloud, IT Business, IT Culture, Shockey Monkey
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Yesterday I wrote the first in the Reloaded Shockey Monkey articles covering the grand scheme of consumerization of IT and how the business models need to evolve as we transition from the world of IT to the world of the … Continue reading

Reloaded: Shockey Monkey Reprise

Cloud, IT Business, Shockey Monkey
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It has taken us more than a year to get Shockey Monkey right. At this point, I would like to encourage you to read the following five posts about Shockey Monkey regardless of what you think of it, me or … Continue reading

Getting to great takes time and effort

IT Business
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Once upon a time, Arnie stood over me at the airport trying to figure out why I was telling partners not to expect the same levels of integration in ConnectWise as we do in Autotask. We were at a conference … Continue reading

Optimizing Communications

ExchangeDefender, GTD, IT Business
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One of the biggest challenges in running a software/service company is communications. We have technical users who need to implement our software to fit different business requirements and we also have business users just reselling cloud solutions. As these companies … Continue reading

How To Work With People and Companies

Boss, IT Business
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Over the years I’ve used Vladville to put up as big of an a@#hole act as possible because nothing turns away abusive and rude people away quite like another one of their kind. In reality, I’m actually very nice and … Continue reading