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As you will hear in the podcast, I was not prepared for the success the SBS Show has become. I originally called Chris a few times to have him help me with the voice/phone checks and invited him on to ask me a few questions about Exchange. Then I called a few friends over, then some more friends... by week four I was spending three hours on editing and producing a show that has clocked over 65,000 downloads in the last month. So I've decided to produce two shows every week. Odd numbered shows will come out midweek and will feature two of us talking about things going on in small business IT, anotherwords something you can listen to on your way to work. The even numbered weekend shows will be professionally (or my hack version of it) produced and feature expert guests on topics that you need to sit down and think about and will run close to an hour. With those changes in mind, and expert guests, this weekend will feature the SBS PSS crew you all know from the Inside SBS Show and this is the invitation to call in and ask them a question. (407) 965-2945, leave your name and your question and I'll try to edit it in the show! We're mainly discussing the PSS process - how do they troubleshoot, how do they resolve problems. So if you want to know how the top of the SBS support world finds answers this would be a great time to call in and ask. In the meantime, enjoy the 20 minute SBS Show episode #5. Show Summary: 10:24 Beatrice Mulzer's new Book 13:12 Microsoft CRM 3.0 & SBS Issues and Anne Stanton's additional steps. 18:58 Microsoft Xbox 360
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Disclaimer. Copyright © 2005, 2006 Vladimir Mazek. All Rights Reserved. |
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