Monthly Archives: November 2011

Shockey Monkey Reloaded Tomorrow

Posted: 9:37 pm
November 30, 2011
IT Business, Shockey Monkey, SMB
on Shockey Monkey Reloaded Tomorrow

Over the past week I have given you my assessment on the state of IT in SMB and beyond, a look to the past and to the future. I appreciate all the emails and only wish I could follow up … Continue reading →

Reloaded: Shockey Monkey: Ultimately, who pays the bill?

Posted: 6:35 pm
November 29, 2011
GTD, IT Business, IT Culture, Mobility
2 Comments

Over the past week I’ve outlined what I believe to be the future of technology management in small to medium businesses. I’ve discussed how we got here, what we need to focus on managing, how we need to involve the … Continue reading →

Reloaded: Shockey Monkey Derrivatives: Who does the IT work?

Posted: 1:51 am
November 24, 2011
Cloud, GTD, IT Business, IT Culture
on Reloaded: Shockey Monkey Derrivatives: Who does the IT work?

In the last few posts I have been laying out the multi-year strategy for Shockey Monkey and the changes IT Solution Providers need to come to terms with and adapt in order to survive and thrive. The core underlying concept … Continue reading →

unPSA – Whose business is being managed?

Posted: 4:14 pm
November 18, 2011
Boss, Cloud, ExchangeDefender, GTD, Shockey Monkey
1 Comment

Thank you for joining me in the third post in the series pondering the future of IT and how it will be utilized, at least in small business. If there is one trend line in the technical evolution over the … Continue reading →

Reloaded: Shockey Monkey unRMM–What is managed?

Posted: 4:01 pm
November 17, 2011
Boss, Cloud, IT Business, IT Culture, Shockey Monkey
1 Comment

Yesterday I wrote the first in the Reloaded Shockey Monkey articles covering the grand scheme of consumerization of IT and how the business models need to evolve as we transition from the world of IT to the world of the … Continue reading →

Reloaded: Shockey Monkey Reprise

Posted: 12:43 pm
November 16, 2011
Cloud, IT Business, Shockey Monkey
on Reloaded: Shockey Monkey Reprise

It has taken us more than a year to get Shockey Monkey right. At this point, I would like to encourage you to read the following five posts about Shockey Monkey regardless of what you think of it, me or … Continue reading →

Getting to great takes time and effort

Posted: 1:33 am
November 15, 2011
IT Business
on Getting to great takes time and effort

Once upon a time, Arnie stood over me at the airport trying to figure out why I was telling partners not to expect the same levels of integration in ConnectWise as we do in Autotask. We were at a conference … Continue reading →

Optimizing Communications

Posted: 2:45 pm
November 5, 2011
ExchangeDefender, GTD, IT Business
on Optimizing Communications

One of the biggest challenges in running a software/service company is communications. We have technical users who need to implement our software to fit different business requirements and we also have business users just reselling cloud solutions. As these companies … Continue reading →

How To Work With People and Companies

Posted: 10:30 am
November 1, 2011
Boss, IT Business
4 Comments

Over the years I’ve used Vladville to put up as big of an a@#hole act as possible because nothing turns away abusive and rude people away quite like another one of their kind. In reality, I’m actually very nice and … Continue reading →