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This is the second SBS Show with Erick Simpson and combined with the first one perhaps the audio bible of managed services - how to offer them, how to sell them, how to provide them, how to manage it all. Must hear.

SBS Show Episode #26 – Managed Services Howto with Erick Simpson (final)

If you haven’t heard SBS Show #25 you might want to listen to the two of these at the same time.

 

I’m proud to announce that we’ve launched the first SBS Show newsletter. In the same spirit as the podcast, the newsletter is a non-commercial glue for the SBS community that we can share info thats relevant to us.

I’ve even spent some time to design the “fan club” concept that is similar to digg.com and the social way of voting for stories. Let’s be honest, we all find info every day that pretains to our business, but we’re all too busy to review every single thing. And we all can’t stay on top of a newsgroup thread with 500 posts – “so give me the skinny” becomes the way of life.

Please sign up for the SBS Show fan club, it’s free. Please download SBS Show Episode #25, with Erick Simpson, it’s awesome. And, thanks for all the support. Big thanks to Susanne Dansey and Dave Sobel, my cohosts, Susan Bradley my spiritual advisor, Tim Barrett the UG guy and our long lost friend, Chris Rue, may god bless his soul.

Well someone did because here it is, fresh from the north pole: SBS Show Episode 25 with Erick Simpson of Managed Services University. Erick talks about his new book, about the trends in our industry and really engages in a deep dive – one so deep it took two SBS Show episodes to splice it together.

So here is something for you to enjoy over Christmas, our newsletter and our new site launch tomorrow. So from me and Susanne, Merry Christmas!

SBS Show #24 features an interesting conversation on communication, design and management of a small business IT provider. Dave Sobel, CEO of Evolve Technologies, based in the metro DC area, joined us to talk about how he has and continues to apply lessons and strategies from the popular book e-myth to his IT practice. Why Dave? First of all because Dave had nothing to sell, he simply was very successful and very passionate about the way his business runs. As far as credentials are concerned, his company is a Microsoft Gold Certified Partner, 2006 Sales & Marketing Partner of the Year in the Small Business Specialist category, blogger, Mac User and one of a dozen or so SBSers that showed up at TechEd. We (myself, Chris Rue, Amy Luby, Dave Sobel) had lunch at WWPC and talked about sales strategies, process management, documentation, documentation, documentation. I felt it was imperative to get Dave on the show as soon as possible and discuss how to do things right. Consider this episode the e-myth for IT business owners. Dave talks about strategy, management, HR, documentation, training, communication, community and the importance of harmony and repeatability in all those areas.

You can see and hear Dave Sobel on Vladfire #14. You can see Dave’s company Evolve Technologies here. You can subscribe to his blog here. But I know what you’re most interested in so here it goes:

Download the SBS Show #24:
http://www.vladville.com/sbsshow/sbsshow-episode24.mp3

Note: I am turning off the comments for the time being for a major announcement about changes and news at the SBS Show. The show is not fully published, ie, it will not show up in iTunes today as I want to give my visitors the advantage on beating the thousands of people that will hit my network almost instantaneously by publishing the feed. Pass it on, if they want the SBS Show fast and hot off the presses today would be a good day to download it

SBS Show #23 with Karl Palachuk covers the world of Service Level Agreements and a whole lot more. We talk to Karl about the importance of documentation, ways to build and manage a business, community involvement as well as many tips, tricks and ways to do it all. We talk at great length about Karl’s new book “Service Agreements for SMB Consultants - A Quick-Start Guide To Managed Services” and whats actually in it. We try to dispell some myths in the SMB IT, ask Karl about the community and the concept of paying it forward but most of all we just rave about his book and discuss what value an SMB owner can realize from a properly documented business.

Additional Resources: Karl’s Book Karl’s Blog

Download the SBS Show #23:
http://www.vladville.com/sbsshow/sbsshow-episode23.mp3

It is going to be hard to believe but the picture below is of Chris, myself and Susanne. Believe it or not, it is the second time we have ever been together in person. We have put well over 20 hours worth of “edutainment” with the SBS Show before ever meeting one another. Talk about the power of internet, collaboration and people who are willing to make a difference. Yes, we’ve been slowing down lately but we’ve fought through a disk replacement/fusing surgery, bitter divorce, many professional changes, challenges and opportunities.

 So in just a little under a year we’ve gone from almost certified unknowns to one of the most popular podcasts on the net and certainly the most dominant SMB IT show out there. Here is the first post of me meeting Susanne.

Now god save the queen. Queen, Queenie, Susanne Dansey, our pal invited us among her people at the WWPC party for UK. Thanks for Robbie for inviting us and playing a phenomenal host. As many of you know, I don’t drink. But here I was, at Cheers, with a bar full of Brits… let’s just say I counted up to 8 bud lights, and as big of a guy I am…. I’m really a wuss.

So man, did we have an awesome time. Thank you, thank you, thank you UK. Sorry Queenie if we embarrased you in front of your countrymen (and women) with our weak alcohol tollerance. I’m hanging out with Chris at the moment and he’s talking about going out again so… man, Ballmer is so going to get revenge for everything bad I ever said about Microsoft as he starts booming through my headache in the morning.

Ok, last post, no mo WWPC stuff. Back to business. But I sincerely hope you do find this inspirational. In the space of 12 months I’ve made some great friends, great connections and pushed out over a million podcasts. For a threesome that really didn’t think twice about the community at this time a year ago this is one hell of an accomplishment.

I can always ride through to the other side knowing that my work is positively impacting people:

BTW - Thank you for the SBS Show dude. I had a 6-hour road trip this weekend and got caught up on the show (with a couple of re-listens). It really made the trip go fast and I learned tons!

My day could not have sucked any worse, until I got that IM. Now, granted, I get a little boost but it will take quite a bit more till I’m doing well enough to get my own castle, like some other SBS Show hosts.

 

But I’m not complaining. After all, it could be much worse.

The entire SBS Show crew, poles, shoes, Nascar and the famous dental plan will broadcast live from WWPC in July.

SBS Show 22 live from TechEd. We grabbed everyone left over after TechEd ended earlier today and brought you the SBS Show live from TechEd’s Security MVP executive office. By the time we were done not even the posters were left on the walls. Hope you enjoy it, we talk about the new technologies demonstrated at TechEd, general Microsoft technical direction for the next year, what we took from the event, working on SBS as a big-business employee and more. Joining me are Susan Bradley, Alun Johnson and Dave Sobel.

Download the SBS Show #22

http://www.vladville.com/sbsshow/sbsshow-episode22.mp3

I have to admit I'm a little puzzled about the lack of feedback on the changes to the SBS Show. I realize people are busy but since we crossed the 10,000 download mark I feel obligated to ask:

How do you like it?

How do you like the web site?

I've only received one you sold out note from Amy Luby about the sudden commercialization of the SBS Show but honestly it was neccessary. No, I don't like the disclaimer either but truth of the matter is that most people do not download the SBS Show from us or through us - very small part of the population goes to www.sbsshow.com. Most downloads are coming via Odeo, Podzinger, iTunes, Yahoo Music, Tivo and a number of other syndication services. I have no way of telling these people that what they are listening to is not hardcore business IT consulting. Unfortunately, its really just for the stupid ones that we have to put up the disclaimer to begin with… but stupid people hang out in groups and the most eloquent of idiots become lawyers so then we have to put up with liability for something that we gave away for free? Disclaimer stays.

On the ad thing. I thought about that for the long time and here is the deal. If the SBS Show was mostly listened to by the SBS Community this wouldn't be a big deal, we could serve this out of the simple web account. However, Vladville now has 10,000+ daily visitors, tens of thousands of SBS Show downloads and the premium bandwidth costs a lot of money. I've paid up front for the SBS Show to grow but I sink 5+ hours an episode into organizing, producing, editing and publishing the best so it's not like another mindless blog post that you're reading right now. You guys are awesome, many of you have offered to contribute to the show in terms of donations, buying tshirts, etc and most of you said to just make people pay for it. There are three problems with this:

1. SBS Show gets the enormous distribution because its free and easy to obtain.
2. Guests are willing to come on for free because they can get great exposure.
3. It would be against the spirit of why I started the show in the first place.

I'll level with you, I'm doing alright. I do not want the SBS Show to become a business or yet another job - it is a service to the community, the channel for people who have a story to tell it to the others that are in the same role. I don't want to flip it upside down, sell advertising spots, kiss babies, shake hands and have demographics discussions to justify doing this. I'm just a geek. Really, everything else is just a success based on applying the strict work ethic and hardheadness towards what I'm involved in. The SBS Show is an extension of that but if you've listened to the show you know I don't have a bright career as a commercial DJ Furthermore, if you've met me you can testify that I've got the face for radio so there goes that TechTV show some of you think I ought to be on.

Point is, this is a free show and I want to keep it available for anybody that is willing to learn and make something of themselves in the SMB world. It also has to cover the costs of at least distribution, so I outright do ask you to support my business which has financed every penny and kb spent on getting every SBS Show episode to the day. If you're getting anything out of the SBS Show I don't think its too much to ask you to consider that when you line up OWN's solutions against the competitors. As always, thank you for your support of the SBS Show and please let me know what we can do to make it better.

The SBS Show will be making its triumphant return from the extended spring break tomorrow. This is quite exciting because the type of content I'm coming back with is both inspirational and creative. In short, it is not what you would have expected out of the SBS Show because now that people actually know who we are the reception we have from the SMB IT community is fairly impressive. SBS Show has been and always will be about the community and the spirit of getting involved with other IT peers and learning from one another. We can all learn from one another, I hope the SBS Show can help drive that.

So what are we going to cover in the coming SBS Shows? For starters, looking at security consulting as an opportunity. Then utilizing the power of community and networking to make you a better and more comprehensive IT professional. In between we'll play some stuff from the community to let you "meet" some people virtually.

But let me ask you, what would you like to see/hear/do?

SBS Show #15 on Managed Services is the most anticipated SBS Show episode ever - we taped four shows after we decided to go back and redo #15 to give this important topic the fair attention it deserves. Joining us are Amy, Chad and Steve and they talk about all aspects of managed services that have made Mobitech successful. You've seen these folks share details of their business and process in the newsgroups before but you've never seen it to this extent. 2+ hours of recording, you will want to set some time aside, break out a pen and a paper and listen attentively. There are no show notes for this one, we simply asked everything we could think of and the scope and length of answers will surprise you. If you are not thrilled with this show I will give you your money back! When you are done listening to this show sign up for the MobilizeSMB tour which is coming to a city near you. The event is completely free and will give you a chance to discuss managed services and strategies with the Mobitech team in person. Seating is limited so register today. For more on managed services software and concepts please Scharag this wiki. Download the SBS Show #15 http://www.vladville.com/sbsshow/sbsshow-episode15.mp3

SBS Show 18 is an adult and with the age of maturity we look at a responsible topic of protecting your network with a firewall. Amy Babinchak (ISA MVP) joins us for an hour of basic questions about firewalls and general security in small business: what is a firewall, why do you need one, what does it do, which one to get and so on. This is the show you can send to your customers and give them a second opinion by an ISA expert, MVP and an author. 01:00 Who are you, what do you do? 04:00 What is a firewall? 06:00 What is ISA? 11:00 Small business threats: What does ISA stop, do I really need it? 14:00 Am I too small for a firewall? 15:00 What do firewalls do? 17:20 How does ISA compare with other solutions? 19:00 Why should I upgrade to ISA 2004? 22:50 Different ISA versions? 24:00 How do you sell ISA? 29:00 Case Study Time. 39:50 ISA Controversies: Safe on SBS? Appliances? 47:00 Will you help me configure ISA? You can find out more about Amy Babinchak at her web site (www.harborcomputerservices.net) and more about her ISA work on her blog (isainsbs.blogspot.com) Download the SBS Show #18 http://www.vladville.com/sbsshow/sbsshow-episode18.mp3

SBS Show 17 is almost at age of consent so we discussed a mature topic on a mature product: Migrating SBS. Small business networks are very mature and going from the old server to the new server is no longer a shotgun-reinstall method. Jeff Middleton is the father of SBS Migration and we talk to him about the swing process, news at sbsmigration.com, approaching documentation through subscription. We talk to Jeff about other topics as well: about being a consultant, IT Professional, SBS user groups, piracy, and religious experiences. You will want to listen to the 70+ minutes covering these topics: 0:01:40 What is Swing Migration? 0:22:00 How is Swing Migration Changing? 0:27:00 Microsoft's take on Swing Migration? 0:37:00 What is on the sbsmigration.com Portal? 0:48:20 ITPro Mash Project for New Orleans Update 0:51:30 Support for ITPro/SBS User Groups & Discounts 1:01:01 ..Jeff on Tour 1:03:00 ..Jeff on Piracy 1:07:00 ..Jeff on Consulting & Managed Services 1:09:00 ..Jeff on Swinging Download the SBS Show #17 http://www.vladville.com/sbsshow/sbsshow-episode17.mp3

Joining us for SBS Show #16 are few leaders of SMBTN groups: Jim Locke, Roger Otterson and Andy Goodman. They discuss the concept of partner groups and going beyond the networking/technology discussions and towards actually doing business. Every partner in the small business community should listen to this show, especially if you work on your own: 06:00 What is SMBTN, why did you get together? 09:55 What does SMBTN offer people/groups that join? 14:55 What benefits do SMBTN members get from major software/hardware vendors? 19:08 Joining SMBTN from the SBS group leaders perspective? 20:45 SBS group benefits under the SMBTN umbrella 22:35 What is SMBTN really all about? 29:47 What benefits do members realize from SMBTN? 39:22 How does one go about joining SMBTN? 44:10 SMBTN conference? Download the SBS Show #16 http://www.vladville.com/sbsshow/sbsshow-episode16.mp3 SMBTN Annual Conference is at Buena Park, CA from Mar 30 - Apr 1. If you're curious where the SBS Show #15 went, Chris was put in charge of editing the SBS Show on Managed Server because we couldn't hear one of our guests. Look for it this week! In the meantime, the Inside SBS crew will be making its trumphant return with a talk on Mobility. Look for it early next week.

The Duke Nukem Forever production of the SBS Show is out, asking what will be big in SBS in 2006? We've rounded up some SBS industry leaders to answer that question and we also covered some of the things we are doing, additional audio content thats going to be available from the SBS Show and a few surprises. 00:51 The Year Ahead 01:26 Kevin Royalty, SBS MVP, Solution Net, Inc. 09:36 Roger Otterson, SBS MVP, SMBTN, Qualitec Consulting 21:20 Amy Luby, CEO Mobitech, Greater Omaha SBS What we're doing in 2006 29:04 Susanne Dansey 31:40 Chris Rue 38:14 Vlad Mazek 42:33 The Year of the Customer 45:56 Extra SBS Show content, Whither Inside SBS? Download the SBS Show #14 http://www.vladville.com/sbsshow/sbsshow-episode14.mp3

Tomorrow night we'll tape the 14th SBS Show. This will be our weekly excursion into the world of small business with "My Fair Lady" cast of Vlad Mazek, Chris Rue and her majesty Susanne Dansey. I am not totally sure what we will talk about but I'm taking input (off air please). We're going to look at things we're changing around for 2006 to respond better and things we're looking forward to seeing and accomplishing this year. Perhaps this gives you some ideas on what opportunities may be waiting for you!

It's good to be the king! Harry Brelsford took a break from his skiing trip to stay at his cabin and talk to us about the state of small business IT, franchising, starting and growing and IT practice, world-wide trends even down to new business ideas, personal style and plastic surgery advice. Harry, like everyone else we invite on the show, is a big contributor to the SBS community and will certainly be back to discuss some of the subjects in depth but we wanted to get to know Harry… for those of you that don't get to sit down and have coffee with the big time SBSers this is a good intro and overview on what IT business involves and where its going. Download the SBS Show: http://www.vladville.com/sbsshow/sbsshow-episode13.mp3 Show Notes: Time Description ===== ======================================= 1:37 Who are you? 6:44 Where is SMB Nation going next? 10:12 How did you get started? 12:46 What are you talking about now? 15:49 So whats new? 17:20 How does Microsoft work? Workshops? 20:15 Is there an opportunity in IT franchises? 26:19 How do you build a consulting practice? 32:08 Succcessful franchise organizations 43:00 One-man-band vs. Build-and-grow IT firm? 44:03 Whats the value in SBS user groups? 50:40 Whats the current buzz word in smallbizit? 52:20 Grilling time: Do you have a stylist? 55:00 Where are the ebooks? Opinion on piracy? Harry Brelsford's notes (www.smbnation.com): SMB Nation Amsterdam 2006 (April 6-7 2006) registration NOW OPEN! SMB Nation complimentary evening workshops: January = USA, February-April = EMEA SMB Technology Watch newsletter, free and goes bi-weekly starting in February!!! Join our 7,000 readers.

SBS Show #12 features Beatrice Mulzer talking about her new book: "Making It Big In Small Business 2006: Top 15 Successful SMB Consultants Share Strategies and Lessons Learned"; As promised in the SBS Show #11 with Eriq Neale where he talked about his new technical reference, SBS Unleashed, we are doing our part to review some of the books that we feel would make you a better technician or a business(wo)man with SBS. The better business part, in my humble opinion, is covered by Beatrice's new book. It is a detailed look at the business leaders that have built successful practices on SBS Worldwide. In her own words "SMB Consulting Best Practices is a wonderful MBA book, and this is the next step. It is a look at how others have successfully implemented Harry Brelsford's techniques." Download the SBS Show Episode 12: Click Here http://www.vladville.com/sbsshow/sbsshow-episode12.mp3 We're also running a little contest. During the show I read a small passage from the book so the first person that emails me with the person that said what I read gets a little unique SBS Show prize.

New year is coming up and so are New Year resolutions. I'm sure you'll promise to exercise more and lose weight but SBS Show is here to help you make a promise you can actually keep - Become a better consultant and a better IT Pro. Joining us this show is Eriq O. Neale, the lead author of SBS 2003 Unleashed, to discuss what is in the book essential to everyone supporting SBS. However, we talk about a lot more than just the book: How do you make a transition from having a job to going out on your own, how to do a good default SBS install, how to integrate a Mac in your SBS network, going beyond SBS wizards. Download the SBS Show Episode 11: Click Here 7:10 Becoming a consultant 15:18 SBS Unleashed Books, writing process 21:30 What sells the book 30:00 Refrence book 37:53 Background and Mac maintenance 49:00 How much SBS can I get on my Mac 1:00:00 Q, Inc. Podcasts, webcasts, business, blogs, books and boards oh my Eriq's Links: http://www.eonconsulting.net http://www.eoncall.com http://simultaneouspancakes.com/Lessons http://www.eonconsulting.net/OnQ http://www.smallbizserver.net/Forum/tabid/53/view/topics/forumid/36/Default.aspx Vlad's Take: The reason you need to get this book is because it is written for you. Here is what I mean by that: This book is written by people that participate in the big SBS community. This book addresses the real world and the ups and downs of running SBS on the net instead of a Microsoft spec-sheet. Anne Stanton, Chad Gross, Susan Bradley, Amy Babinchak, Susan Bradley, Javier Gomez, Tim Barrett, Frank Clark, Henry Craven, Ed Walters contributed chapters to this book. Download the SBS Show Episode 11: Click Here

SBS Weekly #10 was quite a unique experience. Susanne and Chris had to make do without Vlad this episode, but hopefully we still managed to come up with something useful to you. Items we covered include: * Lawsuit Concerning Mobile Security & Feature Pack * Outlook Junk Mail Filter Update * Intel's Dual-Core Yonah Chipset * CPC Combo Windows XP Tablet/Windows Mobile 5 device * Impact of Guidance Software Security Breach * Microsoft's 10 Resolutions For 2006 * Xbox 360 Rollout In Japan * Upcoming User Group Meetings UK - http://www.sbsbpi.co.uk * Manchester User Group - Dec. 19 * Kent User Group - Dec. 20 USA * Orlando IT Pro - Dec. 19th * Kansas City SUG - Dec. 20th * Alabama SMB UG - Dec. 20th * Michigan 70-282 Study Group Starting In January - http://www.misbs.com * Inside SBS #13 on Monday (IMF) – http://blogs.technet.com/sbs * SBS Show #11 w/Eriq Neale * Reminder About User Groups Around The World/Shoutout To Wayne Small – http://www.sbsgroups.com * Feedback About Vendors for UK Group Leaders Download SBS Show #10

The SBS Show #10 will be recorded at some point tomorrow but will be an interesting departure from the norm in that I will not be a part of it. Because I did not bring my headset Chris & Susanne will give this show a go on their own and bring you the latest SBS news you need to know. So you know the drill - if you have an SBS group meeting coming up or if you'd like an SBS take on something you saw in the news… ping Chris or Susanne and get them to chat about it.

After two weeks in production we're proud to present SBS Show #8 with Susan Bradley, MVP. We tried very, very, very hard to dumb her down and present patching and patch management to the magic "150" level where you're not being ridiculed but also not so over your head that you can't implement her advice. This is the show you pass on to your clients, to your boss, to every single person running Windows. I know there are more people out there like my dad, that see that yellow box and ask me 6 months later whether they should install it. This is the show for them. … and a show for you, the IT consultant. If you've ever seen Susan's blog (http://www.msmvps.com/bradley/) she is big on running things correctly and we've pressed her to explain everything - from patching to security to how she puts together Sam the Server posts. Professional, business and personal - this show has it all. In about a week when we clear out the rss/podcast traffic I will post the show in 128bit quality instead of the "royal flush gang" quality of 40bit. So what are you waiting for? Download SBS Show #8 (Runtime: 1:23:23) http://www.vladville.com/sbsshow/sbsshow-episode8.mp3 Subscribe to SBS Show http://www.vladville.com/sbsshow/podcast.xml Subscribe to SBS Weekly http://www.vladville.com/sbsshow/sbsweekly.xml Susan's links to more info on Patch Management: WSUS, MU and WU oh my (ppt) Microsoft Security Response Center Blog Technet Security Bulletin Center Windows Server Update Services How to do WSUS on SBS Microsoft Baseline Security Analyzer (MBSA) .. and if thats not enough, Susan Bradley also writes patch management articles for Windows Secrets.

Ok, so we have finally picked the name for the SBS Show mid-week updates. Thank you for the feedback and suggestions, we did pick SBS Weekly which was suggested by one of the anonymous cowards on this very blog. The SBS Weekly show will run about 20 minutes to make it convenient for you to listen to it the same (or the very next) day and get the most up-to-date information in the SBS world. I know its hard to come by an hour or more to sit down and listen to the SBS Show we produce on the weekends, and believe me, we wouldn't dream cutting the weekend subjects down. I have been editing down the show with Susan Bradley for three days and I have a hard time taking out stuff - thank you for your patience with this one, it is really a gem. Now on to the SBS Weekly (SBS Show #9). We talked about: - Announcement of SBS 2003 R2. Even called Guy Haycock, Sr. Product Manager for SBS to get the details on just what expanded CALs were and if it was possible to split SBS components onto multiple servers with R2. - Discussion about Mozilla 1.5 and why you should really try it out. - New viruses and worms in the wild spreading through IM and how you can protect yourself from the next onslaught of Sober. - Risks involved in deploying Blackberry ES and potential blackout due to patent disputes. - New laws requiring VARs to handle proper disposal of PCs they sell in UK … and a few other things. Please let us know how you like the new format. Direct download of SBS Weekly (SBS Show #9, mp3) Podcast xml feed for your aggregator Look for the SBS Show #8 with Susan Bradley tomorrow night. If you got Friday afternoon open make sure you check out or sister show Inside SBS by the SBS PSS crew, they will be covering ISA..

SBS Show 7 is out and we cover this weeks events in SBS. For your easy consumption it is only 22 minutes in length as promised and we just go over some of the things you may have missed in the SBS community this week. On the table were: - Exchange 2003 SP2 reboots faster than usual (kb 555526) - Exchange 2003 SP2 IMF does not scan messages bigger than 3MB (thanks Philipp Kohn) - Can I install Exchange SP2 and SharePoint Team Services SP2 before I install SBS SP1 or do I have to install Exchange/SharePoint SP1, then SBS SP1 then SP2 of each? - (5:11) Firefox 1.5 - and reasons to upgrade - (12:14) Microsoft OneCare Live goes global - (15:19) What a (British) girl wants: Suede Laptop! - (18:00) SBS group meetings and sbsgroups.com Susanne Dansey of Readycrest Ltd. joined us today after some convincing and will be with us regularly during Wednesday's editions of the SBS Show (This Week in SBS). I explained the reasoning for this previously but we intended to keep a very high standard and make weekend shows useful. We understand nobody has an hour (or more) to sit down and consider all the braindumps offered on the weekend show and we still want to inform you. So during the week well have a little 20 minute show that brings you up to date and tells you what you need to know. Susanne will give us the global perspective, so while Chris and I represent the SEC, Susanne is tasked with representing the rest of the world. Hopefully a balanced and informative show for everyone, as a great man once said: "The SBS world is flat." SBS Show #7 - Download it here. Up next: THE Susan Bradley talking about patch management. Wanna talk to her? (407) 965-2945.

.. and wow did we have a lot of fun. Peter Galagher and Mark Stanfill from Inside SBS joined us and braindumped their support know-how. Thats the best way I can describe it. It is by far the most fun we've ever had recording this show and we got to act out things only done to the closest confidants… "The crazy SBS guru", "Sucidal SBS admin", "Helpless smallbiz owner" and Chris joined in with his impersonation of Arnold Schwarzenegger. If there was ever a show we were going to get sued for, this is the one. I did say "damn" and we recorded for 1:45 so there is at least 30 minutes of editing involved that I hope Chris can help with a little bit. I'll try to get this out by EOD Monday but I sincerely doubt it will be ready until Tuesday. This is on par with SBS Show #3 in the amount of great advice for SBS newbies and seasoned gurus wanting to learn more about how things work. I know that one famous guru will want to listen to this webcast as they talk about the perfmon preset counters that can be downloaded from Microsoft's web site that look at SBS specific issues. P.S. Dig the new logo?