Category Archives: IT Business

How hard is Sun OpenOffice going against Microsoft Office?

IT Business, Microsoft
3 Comments

In just another spamvertising story, looks like Sun is pushing down advertisments for OpenOffice when you deploy Java Runtime Environment. I was installing some Java software today and just look at the bubble that popped up from the taskbar. Kudos … Continue reading

The documentation quandry & partnerships (help)

IT Business
on The documentation quandry & partnerships (help)

Untitled document I've thought long and hard about this blog post. At the core, some of you may see it as the most insulting thing I've ever put up here and in a certain light I can agree. However, I … Continue reading

The Dip Modified: Are you -er or -ed?

IT Business
1 Comment

The Dip book has really reaffirmed my long standing (and often criticized) belief that not everything can be fixed with hard work, or at least may not be worth the time investment. However, I disagree that it’s a black and … Continue reading

Why doesn’t anyone care about us?

IT Business
6 Comments

This is an open letter to the reseller community that just cannot figure out why vendors do not write software to support them. Hypothesis: We, as VARs/ISPs/MSPs/GSIs deploy, manage, maintain and recommend vendor software. It stands to reason that we … Continue reading

Are you dumber than a New Yorker?

IT Business, Vladville
on Are you dumber than a New Yorker?

Note to foreigners not familiar with US TV: We have a hit show in the states where adults try to will million dollars by answering 5th grade (or lower) questions with a help of a fifth grader. Play on words … Continue reading

Review: Karl’s The Super-Good Project Planner for Technical Consultants

IT Business
1 Comment

Let’s face it, projects are what IT is all about regardless of whether you manage 5 workstations or 5,000. If you’re successful to a good degree you’re likely running several projects at the same time and tracking those can become … Continue reading

Bandwidth for Down Under

IT Business, OwnWebNow
on Bandwidth for Down Under

Wow, finally some good news hit on a Friday! Google is talking about laying fiber under the Pacific to Asia and Australia. That is remarkably good news for me (well, I suppose for Australia as well) as we have a … Continue reading

Vlad’s School of Customer Service: Productivity or Courtesy?

IT Business
2 Comments

Here is another in the series of customer service tips I’d like to share with you: Do your customers expect productivity or courtesy from you? I’d imagine its a little bit of both but it depends on your profession. If your … Continue reading

I needs a Followup-Cleaning Monkey

IT Business
5 Comments

I need to hire a followup / cleaning monkey. As we continue to grow the need for a person that does no technical work is rising (ie, is incapable of helping, even if they wanted to); Here is what happens – we … Continue reading

Entrepreneurship

IT Business, IT Culture
2 Comments