Exchange Expert Free-for-all

Exchange, Microsoft, System Admin
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Have an Exchange question thats on your mind? Well, Microsoft is hosting an Exchange Server Expert Q&A tomorrow and Thursday and I’ll be one of the folks answering the questions. Want some free Vlad support?

Exchange Server Q&A with the MVP Experts
Exchange MVPs will be on hand to answer your questions about Exchange Server, Outlook and Exchange for Small Business Server.  So if you are thinking of upgrading to Exchange Server 2007 or have questions about Exchange Server 2003 we hope you can join us for this informative online chat!

http://www.microsoft.com/communities/chats/vcs/07_0621_TN_ES.ics

http://www.microsoft.com/communities/chats/vcs/07_0619_TN_ES.ics

Tomorrow at 8 PM EST, and Thursday at 1 PM EST. Hope to see you there! More details on the Exchange Blog.

Hey man, I sold Shockey Monkey!

IT Business, Microsoft, Shockey Monkey
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I don’t know why the subject cracks me up so much, after all, I sell Microsoft vaporware for living (“Sure, of course it can handle a 14GB mailbox!”) but when someone goes out and sells my “Solutions built on a toilet ™” software I crack up.

Shockey Monkey, as some of you have noticed, has been in use by people worldwide since about the early October. It is a heavilly optimized portal software for SMB consultants, but more than a few people have managed to sell it to everything from SMB up to the government. I kid you not. Todays conversation:

Dave: It’s hot.

Vlad: Welcome to Florida.

Dave: I sold Shockey Monkey!

Vlad: What?

Dave: I logged into it to wrap up a ticket and the person liked it so much they want it for their own business.

Vlad: What do they do? (crossing fingers, hoping its not a drug dealer… again)

So keep on selling that monkey. Lord knows I can use some more backlog, almost two weeks now. But seriously, SM is not a good CRM solution. There are plenty of good CRM solutions for the problem of large SMB technology budget. 

Feedback Needed: What would you like to see or hear on Vladville?

Podcast, Vladville
3 Comments

There are a lot of you out there reading this blog, downloading podcasts, videos, etc. Thank you for your support – I get dozens of messages each day with wonderful comments and praises. Thank you.

What I would like to know is… what would you like more of?

Pretty simple, leave the comment or hit the Contact page.

Executive Cleaning Decisions – Doing Less Marketing

IT Business
1 Comment

I spent most of the day today cleaning up the place, in particular, the nightmare that is my home office. I think its more precise to describe it as my home “storage locker” as it seems to have degenerated into a semi-intelligent live mass that inhibits one of the rooms along with cables, media and mail – constantly moving, shifting and repositioning in the most perfect way to eliminate any chance of actually finding anything in it.

Today I decided I would go through the mess, brave the mess, and clean it all up. I came to a single conclusion:

We do way too much marketing.

Not we as in OWN, but we as in IT people. I’ve easilly scraped off at least $10–15,000 in swag and marketing off my beta bench alone. Not to mention the closet, the floors, the bookshelves. My god. It was everywhere. Media. USB connectors. SWAG. More backpacks than Noah could have used to transport all the animals. Tshirts. Stuff that looked like a software box but was a tshirt. Flyers. Flyers. Computer gadgets. Portfolios.

I think I’ve decided, today, on my own…. to do away with physical marketing. Remember, this is my home office. This is actually the little tiny percentage of crap I actually thought was interesting. I probably threw away 10x as much. And I bet you everyone is exactly the same, so it doesn’t make sense to blow money on things that will just be discarded. Why buy marketing collateral if people won’t pay attention to it. Might as well invest in some airline stocks

This came at a rather good time, just when we’re gearing up to update our semi-annual maketing and partner guide. That sucker is gonna be 100% electronic, at least based on the junk I threw out today.

SideShow – Vista secret weapon?

Microsoft
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Windows_sideshow_engineering_sample_nokb_framed(1)Kudos to Bink for turning me on to the new development in the SideShow device family. If you’re as ignorant as I am, you’ve certainly viewed SideShow as another irrelevant laptop addon, such as marketed by NVidia Preface. The big selling point of Preface is that you can walk up to your laptop while its off and do a very limited set of functions such as playing mp3s or checking your calendar. Now, show of hands of people that have laptops that are off? Thats right, nobody.

But, this new-to-me development in the SideShow gadget land is certainly becoming very interesting. For about $80 to $150 you can get a separate SideShow device, such as this eChatter that can let you view messages, read blogs and utilize little Vista Gadgets which I’m slowly starting to fall in love with. Why is this cool? Because it brings an additional sense of mobility and connectivity, no matter where you are in your house.

Slideshow_menu_screen(1)Unlike queenie most of us don’t have palaces and castles spanning acres so the bluetooth connectivity just might be good enough. Interesting possibilities – the the ability to go into a meeting without that 15–17” monitor blocking the view of others, ability to read a quick blog post or check the calendar without holding the 5lb laptop in your lap in bed, etc. Could this be the final answer in the decade long search for the mythical home/office mobile communicator?

VladCast Episode 6 – Successful Conferencing

Vladcast
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VladCast 6, The summary of experiences at Jeff Middleton’s ITPRO conference in New Orleans and the Microsoft TechEd – Why they matter to an SMB ITPRO!

Also a look ahead at Microsoft World Wide Partner Conference in Denver and about six minutes of how you can make this conference a success for your business.

Warning: This is the heaviest VladCast I’ve ever produced, just shy of 20 minutes. This might not be something you want to hear if you’ve had a rough day, it discusses adult situations in a serious business setting and dispells some of the myths you may have heard about the WWPC and TechEd. So if you’re content living in your little box, this is a podcast to skip. If you’re striving to improve yourself and your business… this is the best 20 minutes of your day.

Play VladCast: [audio:http://www.vladville.com/media/Vladcast6.mp3]

Add feed to iTunes  / File Attachment: Vladcast6.mp3 (6471 KB)

MSN/Live Messenger Protocol Gotchas

Programming, Shockey Monkey
5 Comments

It’s almost 4 AM and I’m sitting around coding in MSN/Live/com IM integration for Shockey Monkey. The basic premise is that the system will IM me when there is a new ticket waiting or when a user had updated/escalated their request. I finished coding this thing about a week ago and it works fairly well for what it is (a dumb sql->messenger gateway) but tonight I sat down to get rid of some annoyances. Here is what I found out.

For the most part, MSNP 9 is the most thoroughly documented implementation out there.

MSNP 9 is also very outdated, and MSN is trying very hard to move/force you up (I think they are on 13 now).

There is a gotcha in the signup process. For example, if you sign up for a live.com/msn.com passport id and initiate the first connection via MSNP 9, you will be prohibited from logging into it with that protocol – forever. However, if your first session is initiated via live.com messenger client (MSN P 10+) you can use any of the higher and lower edition clients.

Also, MSN does not tollerate bots on their network. The proper way to integrate your bot in the MSN network is to do your development/etc via IM Provisioning Center.

Outlook Blog to add to your feeds

Microsoft
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It seems that the Outlook team is blogging too. This is in addition to the Exchange Dev blog that recently got mentioned on the EHLO blog (though its been around for about 3 months).

I guess thats your weekend reading material right there, enjoy.

Two Witty Consulting Oneliners

IT Business
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It’s been a rough week at Vladville, perhaps the worst one I’ve had in quite some time. The core of the issue is really related to the growing pains, that as you grow you don’t look at certain areas of your business as much as you should. So, after todays house cleaning and random executions (hey, it’s Texas!) I’m starting to come to terms that the next week or two will be spent calling people, apologizing for the billing mistakes and finding a way to get paid for the services we rendered since roughly December. F…

Anyhow, I got to talk to one of my partners today and I tried to pitch him on the changes we’re making to streamine the business a little and make sure all the organization is done as efficiently as possible (implementing ShockeyMonkey correctly). He shared the following with me:

They are starting to call me daddy around here because I just run around baby sitting.

When we were done with the call I just wanted to thank him for the ideas and suggestions, when he shared what perhaps ought to come with a service mark. “Hey ___, thanks for the suggestions, I really appreciate it.”

 No problem, I’m full of bad ideas.

Now you can understand why I can’t share the name but you can expect to see those added to the Vladville lexicon: Jimmy Joe Bob Bait & Tacle Computers, SPF, Schragged, To the Gaypile!!!, DFO and DFWVF.

Susan’s Podcast on Service Pack Deployment Strategies

System Admin
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No, not an SBS Show. But a great podcast by Susan Bradley on how to apply service packs and more importantly, the test steps you should take. Really worth a listen to.