Author Archives: Vlad

Customer Disservice Fantasies

Posted: 1:47 am
February 14, 2009
Friends
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Here is something to brighten up your weekend. Last week I chatting to my buddy Erick in passing on IM (apparently both of us need clones and secretaries but if there is a problem with a hotel reservation or ExchangeDefender … Continue reading →

Defining Value

Posted: 4:48 pm
February 13, 2009
Podcast
1 Comment

Earlier today a few of my closest advisers in our business got together to record a podcast: Karl Palachuk, Dave Sobel, Mark Crall, Stuart Selbst talked about Microsoft, Apple, MSP, marketing, top 100 lists, SMB strategies, etc. This is perhaps … Continue reading →

Why I won’t let OWN go direct

Posted: 12:39 am
February 11, 2009
IT Business
2 Comments

Every now and then Vladville is not an act and I tell you exactly what’s on my mind. Enjoy. There is always this sinking feeling of suspicion that my company will go direct. In part, it’s justified. I am constantly … Continue reading →

Thank You

Posted: 4:20 pm
February 10, 2009
Apple, Awesome
3 Comments

Few weeks ago I was blogging or twittering (can’t really find the thread) about how much I liked MacBook Air but how I would never buy one because 800 pixel vertical resolution just wasn’t good enough for me. Earlier today, … Continue reading →

Understanding the Internet Explorer Problem

Posted: 11:02 am
February 10, 2009
Microsoft
10 Comments

Lot’s of my Microsoft friendly friends (and yes, I’m among the Microsoft friendly folks when it comes to technology) don’t understand the issue most of the technical community has with the abuse Microsoft has been allowed to get away with … Continue reading →

Hammer Time (Process, Process, Process)

Posted: 12:57 am
February 10, 2009
IT Business
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One of the fellow readers asked how come everyone was stuck in this talk about the process, documentation, checklists and nobody seemed to talk tools anymore (“No posts on SBS? Nothing to say about Shockey Monkey?” / actual quote). Now … Continue reading →

Grindin’

Posted: 9:33 pm
February 8, 2009
Vladville
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Today was a Sunday, day on which most professional people rest. I on the other hand took a trip to the lovely downtown Orlando to do a crack cleanup. What is a crack cleanup you may ask? It is a … Continue reading →

If you gotta fail… fail hard.

Posted: 4:49 pm
February 6, 2009
Vladville
2 Comments

A friend who probably wouldn’t want his name mentioned forwarded me the following. I thought it would be fun to open a topic and let you share your own top 5. Here are his: Wow, doom and gloom to sell … Continue reading →

Office Space Solutions

Posted: 9:45 am
February 5, 2009
IT Business
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Thanks to all of you who wrote to me to say something nice about the previous post. Even though I’m not depressed/sad about what is going on, I appreciate the kind words and all that. However, a common theme to … Continue reading →

Office Space Moments

Posted: 11:50 pm
February 4, 2009
IT Business
1 Comment

I’ve had 1 day off in 2009. The reason I haven’t taken another day off since is because I’ve spent my day off thinking about all the stuff that needed to be fixed. I’m directly responsible for just about every … Continue reading →