Yearly Archives: 2007

Vlad’s School of Customer Service: Firing Customers

IT Business, Vladville
1 Comment

One of my biggest pet peeves is when people start talking about firing clients. Regardless of justification, it comes off as the most arrogant move an IT solution provider can make. The message you’re sending to your client with your actions … Continue reading

Is it Thanksgiving yet? This can’t wait.

Vladville
3 Comments

Is it Thanksgiving yet? I know it’s May and I know this is perhaps seven months overdue but I have to give some thanks because my business is on the verge of something great thanks to some great people. In … Continue reading

Shockey Monkey Dev Conference Call

Shockey Monkey
on Shockey Monkey Dev Conference Call

Conference call covering Shockey Monkey tomorrow (Thursday, 5/17), just in case it missed some of you on the official mailing list. Dear Shocked Monkeys, We’ll be holding our usual conference call tomorrow night at 7 PM EST (thats roughly midnight … Continue reading

Dave Plays Ball

OwnWebNow
1 Comment

When my partners buy virtual servers I rarely ask what they are for. Not only is it none of my business but I am sometimes afraid of the answers. Because virtual SBS servers are so damn affordable (thing just a … Continue reading

T-Mobile to launch T-mobile Wing next Tuesday

Mobility
2 Comments

Talked with my contact at T-Mobile today and they told me that a new T-Mobile Wing (HTC Atlas) will be on it’s way to me next week, it gets released on Tuesday! Full review over at mymobile911.com Looks pretty nice. … Continue reading

The Death of SBS by Support?

Friends, Microsoft
on The Death of SBS by Support?

My buddy Karl has been through a lot with SBS support over the years. He writes that the death of SBS will come from the lack of support. The last year of Microsoft patch QA has been painful, for a … Continue reading

Could you say no to a beautiful British girl?

Podcast, SBS Show
3 Comments

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Shockey Monkey Help & Announcement List

Shockey Monkey
on Shockey Monkey Help & Announcement List

I have yet again caught up with all the activations and put some more time into perfecting the process here. One of the realities of a hugely popular project is the technical support that comes with it. Unfortunately, until Shockey … Continue reading

I want it all, I want it free, and I want it now!

Microsoft
on I want it all, I want it free, and I want it now!

(thats a remix of Queen’s “I Want To Break Free” and “I Want It All”; also known as the VAR anthem) JJ Antequino, our local TS2 guy is handing out free exam vouchers you can use to pass Microsoft Technology … Continue reading

Help – Got cell phone painting tips?

Gadgets
7 Comments

Got a new cell phone for development, as usual, part metalic part plastic. I have a few issues I was hoping someone out there might have a few tips to share with me: There are a few scratches on it … Continue reading