SPFNation

SMB
9 Comments

Untitled document

Ok, so one of the joys of having a big mouth and a popular blog is going back and looking over the posts that I have been right and wrong about. Few months ago many of you questioned why I dropped certain events, after all, I’ve been to pretty much all of them now and I enjoy writing about the good times and valuable business building experiences. Nearly every review is disliked by someone – either because the event is too expensive, or too Microsoft focused, or too far away from home, or too commercial, or too ____. The part of being a grownup and a business owner is considering your training budget, looking at where it is best spent and where you’re likely to get the most for your time and money.

So a few months ago when I explained my reasons for not going to what used to be a very good SMB event, I got beaten up, mostly by people who were either given free tickets or were paid to present. You can look through the comments for the evidence of this hypocrasy, the fact remains that everyone looks at the quality of content AND the quality of attendees when going to these events. You should learn at least half of what you paid for from the content sessions alone, the other half from the hallways, parties and vendor sponsored get-togethers. Which are a blast by the way – but remember, this is a business trip. You’re paying to go somewhere, you’re sacrificing your time to learn something… and if you’re just going somewhere to drink or are doing it for social or community service reasons I suggest looking for a park that needs to be cleaned instead.

So here is the feedback so far:

  • Pre-conference sessions were great.
  • People had a really, really good time.
  • Sessions by Dana Epp and Jeff Middleton were the best. Two people actually said they could have listened to Jeff all day.
  • The crowd was mostly SPFs that are just getting into the business
  • Nearly everyone I spoke to seemed to get more out of the hallway than out of the sessions

The SPF part was something that was brought up over and over again. Now aside from St. Susan Bradley, the pope of the SBS community and the savior of all who can’t Google for themselves, the impression that most veterans I spoke to so far got was that this was much better than last years but because of the quality of attendees they won’t be back.

I said that I am staying home and that I feel there are much better events out there to spend your money on. And hey, if I am wrong I can just buy the ticket next year. Given the feedback above, I don’t think I was wrong and I feel its safe to close the book on what was once a great SBS event and now merely a gettogether of startups and companies trying to enter SMB.

There is no shame in either of the two, neither is a negative. There is a real need for this type of a conference, it just isn’t for me. Don’t think I’ve overgrown it either, its just that I prefer to network with SMB professionals, not people that have never heard of the SBS Migration or are trying to figure out a way to get terminal services to work on SBS.

As for the dozens of you that said “I should have listened to you” – you live and you learn. I don’t have a crystal ball, this could have turned out to be the best IT event ever.

For more SPF Nation coverage: Eric Ligman, 1, Susan Bradley 1, 2, 3, 4, 5Anne Stanton, 1Wayne Small, Karl Palachuk, Mark Crall, 1, 2.

Ok, so I am not going to get a tattoo..

Microsoft
2 Comments

But I’m definitely getting one of these… Full specs at Engadget.

New-zune-family

Looks like they are just addressing the iPod pain points (sharing, software feature continuity once you buy a device, non-DRM content) so if they just fire their marketing department that came out with a thousand eye penis mascot and the “squirting” lingo for sharing they might actually have a chance.

Let’s not forget though that even though iPod outsells Zune in 25–1 ratio, first generation iPod didn’t have sales figures like Zune even considering Macidiot factor that will buy anything Steve Jobs holds up on the stage.

Zune 2: Come on, don’t make me buy another iPod

Microsoft
1 Comment

In a few hours Bill Gates and J Allard will supposedly launch Zune 2.0 at a media event, or so claim BetaNews. Here is what is likely to come out according to Gizmodo:

Firstzune2shots

I like the flash ones and I just want something that will seamlessly collect and download all my podcasts and video blogs. Apple sucks as this too (on Vista) so come on Microsoft, give me something worthy of $200 that is otherwise going to Apple.

MSP Talking Points & Presence

ExchangeDefender
1 Comment

Yeah, yeah, I am again robbing Microsoft. I think in their lexicon thats called “innovating” but you can only lie to yourself so much: I got this idea from Eric Ligman.

First off, here is the new ExchangeDefender MSP report:

Executivespamreports

So my bit of innovating involves me allowing you to stick an <iframe> tag in your web site or your customers web site giving them realtime access to how bad the spam situation may be. With your logo and all that good stuff on it, of course.

But that third blue box from the top is perhaps the most important one on the page because I see it as the most demanded feature among my products: MSPs want talking points! You all get charts and pictures and spreasheets and junk from the tools you’ve subscribed your customers to, but you don’t have a really great story to discuss with them. Ever notice how even the lowest wage earners lean over the cash register in the supermarket and circle the amount you saved on your grocery bill? Why? Because it reinforces the message that something is being saved by spending money at that store.

So, three is a start. I am giving you data and pretty animated pictures to discuss how many messages are being processed, how much bandwidth is being saved and just how much productivity is being conserved thanks to ExchangeDefender. Want more talking points – tell me what matters and I will build it.

Why are these important? Well, being an MSP is kind of like selling futures – you’re guaranteeing a certain future scenario for a certain price. So you’ve bought Ericks book, you’ve listened to my SBS Show podcasts, you’ve sold your MSP plan. You’re going to be a life saver the first month. You’re going to be great the second month in. By month number three you’re still pretty good. Six months into the contract they might be scratching their head – WTF is that geek still doing here, we don’t have any computer problems anymore?

That, in a nutshell, is why I’m building the remoting indicators to help you syndicate these charts direct to your customers in a way that they can see them day-to-day. Same goes for the ticket counters and reporting that I am currently coding into the Shockey Monkey. I literally want to enable my partners to have a s***bar on each customers SharePoint that says the following:

You are this f**cked without us:

# Spam Blocked, # Tickets Answered, # Patches Applied, # Computer Maintenance Tasks Performed

But for now, as I rob Microsoft, I’d like your opinion – what type of data would give you more talking points with your clients to justify what you’ve sold them from my stable? This goes for all the products, not just ExchangeDefender.

 

You are entitled to… nothing.

Vladville
Comments Off on You are entitled to… nothing.

First Vladville post written from a subway (the train, not the sandwitch). This is not a negative post, this is a motivational post. At least it ought to be if you ever hope to get to where you are heading.

One thing that ticks me off the most, second only to the incompetence, is the sense of entitlement. You know, the feeling that the world owes you a favor and a hookup for all your troubles. Here I am, hear me roar, worship me. No. Noooo. Oh, hell no. As a matter of fact, fuck you buddy. You are entitled to nothing.

You earn it.

Belonging. Partnership. Membership. Respect. Admiration. Adoration even? Yeah, those are earned. And you get exactly the amount you are worth, dock the tax rate.

Good luck. That is all you get. What you end up with is up to you. You and you alone. Want money, power, influence, (men:women).. Well, you gotta earn them.

If it comes to you easy, its an illusion. Youre dreaming and you will not like what you wake up to. Dont wait for others, do it yourself. But do it, dont wait for it to happen.

You, yes you, are in charge of what happens next. Grow a pair, get out there and do something.

Happy Monday.

Vlad Mazek, MCSE
Mobile via PocketPC
CEO, Own Web Now Corp
www.ownwebnow.com
(877) 546-0316 toll
(954) 839-8495 intl
(954) 839-8737 fax

AuthAnvil: You Know What It Is

Uncategorized
1 Comment

The secret to success is having no shame and not following the lemming marketing tips.

Pimpintokens

Turns out, people are so fed up with traditional SPAM assault and they would rather do business with people they can read and understand the whole agenda.

Are you dumber than a New Yorker?

IT Business, Vladville
Comments Off on Are you dumber than a New Yorker?

Note to foreigners not familiar with US TV: We have a hit show in the states where adults try to will million dollars by answering 5th grade (or lower) questions with a help of a fifth grader. Play on words title..

I’m on a little vacation in New York City and have been doing the usual tourist stuff. Now its no news that New Yorkers are the most inhospitable and rude people on the face of the earth and displaying that arrogance even in tourist destinations is just incredible.. but this weekend I learned more about my ignorance and showcomings than about NYC. It has been a very ugly mirror to say the least.

IMG_2480

Empire State Building: Typical line ride, more lines, rooms, stairs and elevators than you’d imagine Indiana Jones would take while raiding a tomb. So here is what I’ve noticed – the area is under construction. They obviously have a solution. But it doesn’t involve signs!

They literally had two guys that walked back and forth down the 10’ hallway to yell at tourists “You don’t have to take an elevator, you can take the stairs. Way to go genius. How many times are you going to do that before you figure, hey, maybe I’ll put up a sign.

Irony: I have seen at least 8 tickets opened up during the light weekend about items that we knew about! Routine maintenance stuff. Is it on the blog? No. Is it in the Shockey Monkey? No.

Statue of Liberty Double-Play: I made reservations online for a ticket that included a visit to the Statue of Liberty and Ellis Island. Awesome! But wile picking up the tickets this morning I am told that they can’t give me Statue of Liberty tickets. “So sorry, they stopped selling tickets to third parties so you’re going on a cruise.” – Ok, did they stop selling them yesterday? Last week? Month ago? Oh, no, they stopped doing it in 2005!!!! I made a reservation last week. Think they could have told me that one?

Irony: I announced last week that we’d be closed for business this weekend. But a global company never sleeps – maintenance still goes on. We worked on the ExchangeDefender reports, worked on the backup server, worked on the SharePoint 3.0, worked on ExchangeDefender portal.

And aside from the folks who were doing maintenance, who else knew or was told about it?

Point being – the better I get with the communication with my customers and partners, the more holes I see in the practice as well. What’s worse is, people that get excellent service do not expect anything but. The first time you slip up you lose all the credit and are second guessed for a month. Makes sense – If they didn’t bother to announce that I better check with them again

Back to the lab…. Nothing like a mirror to show you how everything you’re up to is nowhere near where it needs to be.

Review: Karl’s The Super-Good Project Planner for Technical Consultants

IT Business
1 Comment

Let’s face it, projects are what IT is all about regardless of whether you manage 5 workstations or 5,000. If you’re successful to a good degree you’re likely running several projects at the same time and tracking those can become difficult. Fear not, Karl Palachuk comes to the rescue with his latest e-book: The Super-Good Project Planner For Technical Consultants.

What’s in it..

Let’s hope that the picture is indeed worth a thousand words..

GLBSGPPTC

And there you go – 133 pages of The Project Book, telling you how to manage the 20 pages of the Project Binder word document. The Project Book is broken down into six chapters covering introduction, project management for SMB consultants, project binder, binder forms, “running” a project and finally sample projects and some closing thoughts. If you’ve never seen any of Karl’s work before he is really good at simplifying exactly whats at hand:

A project is any undertaking that requires more than two steps that can’t be completed at the same time.

 I assure you that the other 133 pages employ the same level of simplicity to make even the most complex projects easy to document and most importantly, easy to control. In chapter four Karl wraps it all up into the actual process of defining and starting a project. Included are plenty of forms, documents as well as questions and actions you need to consider at each step as you move through the project. More specifically:

1. Project Description

2. Define Goals of the Project

3. Define Where the Project is Today

4. Define Where You Want To Be

5. Define All Stages and Steps Needed

6. Final Check-Off for Project Plan

7. Project Evaluation

Of course each of those points could take you hours or days to complete but they serve a very important purpose – they let you control what you do, how you do it, when you do it, at what time you’re complete and knowing exactly where you happen to be at a time. The art is not in the obvious (above) the art is in having all of this put together in a way that you can manipulate it a la carte as you go about your day to day job.

What is perhaps more important than anything else is the steps above are accounted for, so you bill exactly for what you do and it is clear to both the client and the consultant/contractor/employee where the project is.

More projects, more pre-filled templates, more suggestions and ideas on how to go about project management.

The cherry on top..

Half way through the project guide, which at this point shows you how to manage web site moving projects and Veritas projects, Karl departs into sample projects. For example, moving a web site from SBS to a hosting service. Then off to switching to a new ISP. Bringing email in house…

Do any of these sound like the projects you’ve done a few hundred times already?

Now quick – how many of those went off perfectly and exactly as you expected them?

There you go. That is the whole point. The more successful you get, the more busy you get, the more employees you end up getting involved in your day to day operations, the more important project management becomes. Actually, the more important the act of establishing your project management process becomes, and this is why Karl again knocks it out of the park for the SBS consultants.

The Price

The incredibly outrageous $79.99. Believe me, it’s worth it. I am not just telling you this because I get $0.00 commission from selling this book, I am telling you this because I am trying to help you save your time and your effort and get your business more organized.

What is the cost of dropping the ball? Looking like an amateur that is just winging it?

The Bad & The Ugly

Before you get your hopes up about this e-book being all you will ever need to know about projects, management, documentation and more… slow down. There are no chapters in this book on how to manage a project with your favourite PSA, there are no excessive references to implementing this in Microsoft Project, tying it into accounting…

… it is simply a guide on how the projects are established, identified, documented and managed. Which tool, which accounting practice, what language or approach you take is up to you. Karl just gives you a kick in the butt and an awesome starting point to use NOW. Open the project_binder.doc, change the names to fit your company and start filling in the blanks.

Conclusion

I often talk about being a professional. The core of professionalism, aside from honesty, is accountability. How can you be accountable for a project if you don’t have it clearly defined? How can you tell where you are in the project if you don’t know where you started, where the end is and what the next step will be?

This is what Karl and the Super Good Project Planner (lets face it, project management guide) are about. It’s $80, the best money you’ll send this week, it will pay for itself the first time you use it and I’ll be darned if you don’t find more billable time with it or at least save yourself time providing ongoing support for that project down the road.

Always Be

Vladville
3 Comments

Pimping.

Over the next two days I’ll be offering you my take and my review of the two books being published by good friends of mine, Erick Simpson and Karl Palachuk. Both have a history of comitting thoughts of great value to paper and I’m going to let you know about the newest and the latest things these two have come up with.

In a separate note, what should be the starting bid on a video of Erick shooting a swag slingshot at Karl’s butt?

Could this knock iTunes dominance?

IT Culture
2 Comments

Been quite busy lately with all things OWN, SM, TW… but even I took a moment to blow $0.89 on a shiny new DRM-free mp3 from Amazon’s MP3 service. It’s about as simple and effortless as it gets, works, and doesn’t need much more than a browser.

Now, what to do with it? Microsoft’s “Windows Media” player sucks and thats putting it politely. What can I use, aside from WM, to get those songs seamlessly onto my iPod? It seems like 99.9999999% of people out there have a very simple requirement:

1. Easy to buy

2. Easy to add to the device

3. Easy to add to the playlist

Neither iTunes, nor Windows Media Player currently have this, at least in my opinion. But songs are songs, and I’ll be getting my future ones from Amazon.com. Try it out folks, its super easy.