Jeff Loucks talks about SBS Performance Tuning at TechEd

SMB
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Who says there is no SMB content at TechEd! Jeff is talking about optimizing SBS for line of business application performance right now. Going through the disk configuration, RAID levels, latency and more:

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You get one slide for free, for the rest of this in-depth info condensed into roughly an hour you have to come to these presentations. Ok, ok, here, one more but this is the last one:

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Jeff of course works for AvailableTech and is an SBS MVP. So far the SBS tuning information is amazing and not a single person has gotten out of their seat! Solid, solid content. Just goes to prove that SMB IT Professionals really want and need to be very proficient with these technologies, but for that to happen the overall ignorant attitude of “immediate gratification” of our IT segment needs to be burried.

Update: Someone in the audience just complimented Jeff on the “Takeaways” deck that talks about the best ways to partition the disk. Paraphrasing (a lot):

Audience: Has Microsoft seen this deck?

Jeff: They selected it for TechEd

Audience: It’s great information, but it contradicts a lot of published information.

Jeff: Well, yes, there is a lot of contradicting information because we are using Exchange, SQL, IIS, Server. Each product has its perfect disk configuration and there is nothing to give you the idea of the best one for all of them. So when people can’t find it they go out on their own and make it up (see: sbslist forum) – so the point of this presentation is to throw a load at the server and give you some definitive information on how to do it all.

So in closing, use SBS!

He even put his phone number for people that want to ask questions directly! I’m guessing that line will be ringing off the hook, I think I’m going to be first one in line to ask Jeff to present some of this content to us at Orlando IT Pro.

Pwn3d

Microsoft
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So how do you Relax, Focus and Succeed at TechEd?

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IMG_1620You leave a day early of course!

This is my early christmas present to the Las Colinas SBS Support team, and their chief evangelist, Karl Palachuk.  Looks like they read it Karl!

TechEd Days 3 and 4 aka MEDC

Exchange, Microsoft, Mobility
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As I’ve blogged before, I love TechEd because its such a big buffet of Microsoft technologies, bringing the best, brightest and most successful presentations to what is frankly “the mix” of both developer and system administrator worlds. Truth is, those roles are crossing now, successful system administrators need to have some development and code troubleshooting skills, developers need to be cognizant of security and how components interact. And if you’re learning, might as well take it from the best.

The last two days at TechEd have been my miniature MEDC, which is the king of mobile developer conferences (as a matter of fact, it stands for Microsoft Mobile and Embedded DevCon); I’ve been working in the green section with the UC team answering questions about Exchange, antispam, SMTP and frankly mostly migration and infrastructure optimization types of questions – how many servers, in what topology, what sort of failover, etc. It’s a very hopping place during lunch, after sessions end and so on. But between that I’m pretty much just standing around with the Microsoft developers and product managers, talking about development and.. well.. what else.. pimping software

Meeting The People That Make Me Rich

It’s always a pleasure to meet people that have made a material impact to your bottom line. What makes it extra special is when those are the people you really look up to because they are amazingly creative and solve some of the biggest problems you have.

I’ve blogged about Alex Nikolayev who owns the SMTP part of Microsoft Exchange. Yeah, you read that right – that small chunk of code in Exchange that moves mail to/from the Internet, implements IMF and the big security plugs. I got to catch up with Alex yesterday and talk about “the future” and the present.

While I can’t talk about the future, I can talk about the present. I told him what a difference the Hub Transport Rules have been making for us as of late and he asked if I wanted to be introduced to the person that designed all that. Would I? So, a minute later I started chatting to Naveen Chand who asked all sorts of questions about our implementation, if I had any ideas/suggestions for the next release?

Jackpot.

Then it went mobile..

At some point after the UC overload yesterday I trolled over to the Mobility “ring” – they have about 20 devices in a large circle booth, all running Windows Mobile 6. Over half of these devices are the ones you only read about at MoDaCo and Engadget, so you can imagine the “kid in the candy store” experience.

Mobility… is huge. Nearly every theatre event is packed, something that was not quite the case last year. This year even the development sessions were packed. I sat on the floor through two presentations and it just goes to show you that TechEd is a $2K event worth a heck of a lot more.

Now, I don’t get star struck a lot but I definitely had this event with Jason Langridge circled on my schedule for a while. Not just because so many Microsofties have told me that its the best presentation on mobility, ever, but because Jason is one of the most prominent Microsoft bloggers.

And man were they right. Today I went to the second part of the Mobile Demo Extravaganza and not only was the theatre packed but the standing room outside was packed. Rightfully so, if I had this presentation recorded 100% of my customers would be on Windows Mobile devices, not that orange/green puke Microsoft produces, but I digress.

The demo presentation showcased the OS, the gadgets, third party software, applications, uses.. it simply would not stop. Dan Arildson and Jason Langridge knocked this one out of the park that I’m dedicating a separate blog post to all that was demonstrated there.

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As a bit of swag for attending everyone got some egrips. This is one product that nobody on the mobile team could stop talking about. It’s a little applicator you glue to your phone to stop it from sliding around. They also sell larger strips, so you can coat your entire phone for extra texture and stop it from slipping out of your hand.

Kind of appropirate to note the post mentioning that british people drop 850,000 phones in the toilet a year. If you have slippery hands this might be it for you.

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The big questions

What do mobility guys use as their cell phone? It seems to be a split. US guys seem to be all about Dash and Blackjack, from what I can tell. Others are using that HTC 710 smartphone candybar with the slideout keyboard. While I must admit its a very slick device and works very well, the keyboard is just too small for my taste. To be fair, it’s not the keys that are small, but the space bar that is small, so thumbing around would prove difficult.

Feedback

I made a point to go and introduce myself to all of the guys in this area because Exchange and mobility stuff are tied in together. And with all the development work going on at OWN centered at mobility I really wanted to offer some suggestions and get an idea of what they are up to so I can adjust our roadmaps.

First and foremost, I wanted to thank them for not going after xda-developers.com aggressively. Truth of the matter is, xda-developers is the best resource on the net for professional developers and Windows Mobile enthusiasts. You can get a clue about whats going on with these devices long before they become Engadget eye-candy. This site got into some hot water for hosting roms (images of Microsoft OS and utilities that basically make up the Windows Mobile device) and have been asked to pull them. But it doesn’t appear to have gotten far past that. The reasoning for thanking them for keeping that site alive? Well, it keeps us informed. It also gives us transparency and the look at the technologies that Microsoft is working on. When we write software, we base it on the platform that the company will be buying for the app. So, at the moment we are writing for WM5 and above, above which we wouldn’t have seen until a month or so ago when the emulators showed up. Second, most of us are such enthusiasts that we’re the first ones out there buying the stuff when it gets released! The only people this is really bad for are the carriers which don’t want the lifecycle of the device extended.

Second, I voiced the concerns so many of us in the developer community have with the management of digital signatures. Before your application can be installed on the device it has to be signed. If its not, it thows a nasty error at the user. Siging apps through Mobile Marketplace used to be a fee per DLL signed, now its per cab file. So imagine the cost of correcting a typo or a mistake, etc.

Third, I asked where they were going with the AJAX on PocketIE. This is huge, believe it or not. AJAX, or “partial screen rendering” allows you to take a piece of the IE web page and load information in it without reloading the entire page. This is important if you have a slower GPRS/EDGE connection and the response time just starts killing the user experience. The problem in that case is that users panic when they are about to make a change and their connection just dies. They stop it, attempt to reload (repost) and things just fall apart from there. Well, AJAX is partially supported in PocketIE on WM6 so the future looks good.

More

Spent the last hour or so in a presentation on programming Exchange Web Services. Then I went to hang out with Jim Harrison who clued me in on COM integration available via PowerShell. Finally decided to call it a day and skip out on the big party at Universal Studis. I’ve spent the past two days in labs, classes and theatre presentations. My OneNote is really getting overweight at this point but so far TechEd has been phenomenal.

Last day… First checking out Alex’s presentations, then trying to see if I can finally meet Eileen Brown. BTW, I am purpousely holding off on blogging technical details about whats going down in these sessions, will be putting together a more extensive report after TechEd is over and I’ve had a chance to collect my thoughts and impressions. What a week.

Big Changes at Own Web Now

OwnWebNow
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I’ve been at TechEd all week but the email below gives some insight on whats going on at home while the gorilla is away. I know a lot of you reading this blog are already Own Web Now customers so I’m posting a copy of the email here in case the message has not reached you.

What does all the pleasantry and lack of detail mean? Well, when you do large scale changes to the way the company works and presents itself to the world you don’t want to publish it as a 15 mile document. This email, quite literally, is the hit on the giant gong of progress that our industry has been a part of and that OWN has had the good fortune to be a leader of in a few areas. However, as we grow, OWN can’t be “Vlad’s Own Web Now”, it is a company and a business onto itself that is changing the core of its business. Since inception, we have been a building company – we’ll build your network, we’ll build your web page, we’ll build your ___. Years later, we have  assetts, connections and capabilities to go several steps beyond that “building” and taking all those customers we’ve introduced to the technology to the next big step. 

The question is, “Now that you’ve got it, what more can you do with it?”

Dear Clients and Partners,

   I wanted to take a moment to write to you about the changes that will be happening in our company in the very near future.

   I first want to thank you for your business and your loyalty over the years. If you’ve been with us for a while you know of our dedication to service and delivering the services that make sense. As we embark on the next growth stage of our company, I want you to know that the same commitment to service and offerings that make sense will stay at the core of who we are and what we do.

   Over the course of next 30 days we will be bringing online more ways to obtain support as well as an easier way to track, escalate and manage IT support for your business. Following that we will be publishing several training and troubleshooting systems to get you up to speed and let you take the advantage of all the services we offer. Finally, we intend to become more aggressive in our release schedule as the new Microsoft platforms launch, bringing you more applications and services that you can use without a large up-front commitment or long contracts.

   What is really changing, at the core, is that until now we have been an infrastructure building company. The work that has gone into Own Web Now Corp since Jan of 2006 has been to transform it to the solution delivery organization. In plain terms that means: we will no longer only build the networks, we will focus on helping you take advantage of them.

   Literally everything at Own Web Now is changing, expect more communication from me over the next month detailing all that we’ve been working on for the past 15 months. You’ll love what we have built, and we look forward to continuing down the path of offering solutions that make sense.

Sincerely,
Vlad Mazek
CEO, Own Web Now Corp

It is also important to note that while this does look ambitious, it is not something we are doing alone. We are doing this as a joint venture with a number of companies, and as I said, this has been years in the building.

Windows Mobile Device Center 6.1 Released

Microsoft, Mobility
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Key updates in Windows Mobile Device Center 6.1 include:

  • Windows Mobile 6 feature support o Information Rights Management activation
  • Automatically configure the Windows Mobile 6 device to open IRM-protected documents and files o HTML mail
  • Set up your Windows Mobile 6 device to sync HTML-formatted mail
  • Certificate Enrollment – Acquire certificates through the PC the Windows Mobile 6 device is currently connected to
  • Allow data connections on the Windows Mobile 6 device when connected to the PC
  • File synchronization for smartphones – Synchronize files with your Windows Mobile 6 devices, including both touch screen and non-touch screen devices
  • Automatic device authentication – Connect the Windows Mobile device to the PC without the need to enter the device-lock PIN every time upon connect
  • Product Registration – Register your Windows Mobile device and get connected to information and offers available for your device

I’ve bold faced the features that are absolutely huge! Using a WM6 device (MDA, Wing) with WMDC is a frustrating ordeal because authentication is requested at every step if you’re simply trying to use it as an Internet gateway. God help you if a call comes in, now you get to authenticate two more times, and say goodbye to the Edge connection if you’re connecting to the PC. Well, that has been fixed.

I picked up some AWESOME tips from the guys in the Mobile booth at TechEd. They (and embedded) are our neighbors in the messaging TLC so I’ve been spending the idle cycles over on their side playing with the phones and talking about development and such. Made sure to voice many of the concerns with development, signing and publishing (Mobile Marketplace stuff) and checking out all the awesome theatre presentations. Today is the second Mobile Demo Extravaganza and Ask the WM Experts session with Jason Langridge, the #1 Microsoft Mobile blogger. 

Fire up Photoshop Bubba!

Microsoft
1 Comment

Ladies and Gentlemen,

Start your Phoooooooooooooootoshops.

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As you know by reading this blog, I’m nothing if not an undying evangelist of the Microsoft Partner Program, the MAPS distribution thing in particular. So the person with the most smartass creative caption wins $100. Open to human beings anywhere.

Sweepstakes requirements: Open to people anywhere, paid in cash, must not use any lewd or profane drawings (text is ok). The creative work must completely infringe on the Microsoft Partner marketing styles, complete with translucent puke-orange dropshadows, white meaningless text and more. Contest ends on 6/20/2007, the winning picture will be printed on a tshirt and worn during the Microsoft WWPC at Denver (July, 2007)

Come on, show me what you’re made of!

From the mailbox: They left you alone at the Microsoft Partner Program booth and the sniper didn’t get you? Un-believable.

TechEd Day 2 – Meetings

Events
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Not a whole lot of pictures today, as I’ve spent pretty much the entire day in NDA meetings. What I can say is that all the big SMB concerns I’ve been getting from you folks over the years today were asked/begged for in the focus groups – things like ability to send mail and stamp it with any proxyAddress attribute, separate and custom GAL without the HMS tools, mailing list support, etc. This is not to say that you’ll ever see those feature in any future version of Exchange, just to let you know that the concerns have been brought up and people designing future versions of Microsoft Exchange are aware of them. As for what they’ll actually be bringing in the next version of Exchange, or the upcoming SP1…

On the more public side of TechEd, Joe Willcox has an overview of this mornings Windows Server 2008 announcements. Frankly, the focus on Windows Server 2008 is enormous and the amount of problems it solves (by itself) is really amazing. There are so many labs, sessions and theatre presentations on it that will really make your head spin – not to mention that this is a Beta 3 product. They are even giving away free Microsoft Press Windows 2008 Server books in the infrastructure booth, stop by and ask for one!

In terms of TechEd value.. so far.. I don’t know what you make per hour but so far TechEd has been able to save me at least 2–3 weeks of research that I would have had to do on my own. In less than a day and a half. Not to mention the connections with the people that actually write the software so I can ping them for help when I run into issues, seeing the tips and tricks from the guys (and gals) that actually wrote it. Yes, you’ll eventually get all of this online, and you will maybe be able to figure it out on your own… but there is only 24 hours in a day and I don’t have only Windows Server 2008 to support. Optimization.

By the way, the most impressive product so far (sans Windows 2008 / Exchange, though I’m biased) at TechEd is LCS. Live Communications Server integrates all the conferencing, IM, video, audio, livemeeting, federation, policy control, etc that you can ever need. Sure, it costs an arm, leg, a firstborn, deed to the house and the national debt of Mexico…. but that is why we have things like BitTorrent!

(no, I’m not telling you to pirate things, it’s a joke. everyone wants to be an attorney these days

Microsoft TechEd Day 1 Wrap – Whats new?

Events
1 Comment

A few more “wish you were here” postcards from Orlando, hosting the record 5th Orlando TechEd in its history. This is the 15 year anniversary of TechEd and Orlando has had the most so far – even heard some rumors that it will be here next year as well!

So in honor of the 15th anniversary, and perhaps in tribute to “Make your mark” tagline, they have a giant billboard that people are signing on to for every year they attended TechEd. Pretty cool idea!

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This is one of the TLC (learning) areas I mentioned yesterday. This is what its usually like and its perhaps the heart of TechEd. Here you can meet the product managers and people that actually produce this Microsoft software. The stuff you run… well, its their child… so you’re not going to get a better sales job on it – anywhere. Which, again, its important for people of all IT segments to participate and attend, you can’t pick this type of stuff anywhere!

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This is the Hands on Lab. Will write in full detail about them later but I’ve gone through about 5 today and they are absolutely phenomenal. If you’re like me and like to dabble in a lot of different areas then you can probably appreciate just how difficult it can be to get to “Hello World” – I can figure it out from there, but I need that initial kick in the butt and someone to explain the fundamentals so I do it right. Thats what Hands on Labs are. Much like the Technet Virtual labs, TechEd labs are also virtual….

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…. running on a dual head display with one holding the actual virtual machine you are running and the other holding the lab manual. New this year – the second monitor. Thats right, no more binders or flyers chained to the table, you can not only just follow on the screen but also email yourself the lab back home. Great way to learn and also helpful to have so many MCT’s and MVP’s around that can help you if you get stuck. You get someone with phenomenal expertise in the product to guide you through the first steps and give you an overview of everything you need to know. I don’t know when the last time you took a class at a training center was, but compared to those fees the <$2K TechEd ticket is a steal!

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This is one of the big sessions. The gentleman presenting the content is not just the product manager for SharePoint, but also one of the guys that did Fantastic 40 SharePoint templates that are in use everywhere else. Why is that important? Well, think about it – this dude was not only in charge of the product but also wrote code for it, managed the release, is here training IT professionals from Microsoft’s biggest customers… do you think he may not be able to answer your question?

When you compare someone with that level of expertise with the collection of rejects that couldn’t get their books published by O’Reilly you kind of start to understand just what the potential for this type of an event is when you do it right and make those kinds of connections. 

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The schedule is brutal. The evening ended with the sponsor party where I really wanted to take a picture of my competitors in the antispam and hosting world. You know, the fish appliances and wannabe infrastructure masters that train my customers to part with money and then they come to the OWN solution that really works? I really wanted to give them a plug but there were many people walking around with alcohol and I didn’t want too make anyone look bad.

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So that’s day 1 postcards. Obviously there is a LOT more to this that I will be sending exclusievely to my partners, the summary of where things are really going, whats hot and what to look at now. But as that requires a spell checker you won’t see it on Vladville, gotta keep some exclusivity you know?

Finally, some old friends – Alun Jones, Security MVP. Chris and I used to have a running joke where we’d thank our grandmothers for constantly refreshing the blog pages to drive up traffic, but thanks to TechEd I can see where so many of you come from. I met some people from very, very large companies that read my blogs all the time (I’m shocked that my stuff can actually make it past the corporate content filters) asking to take pictures. I had 40–50 people in my BOF session today, considering that only 18 registered for it and that it happened during lunch… Happy with the community, thats all I can say.

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(i really really really need to stop taking pictures like this)

So yes. Writing down my impressions in my OneNote, will publish them to partners when its all said and done and I have a moment to collect my thoughts – it’s cattle call time, they will be closing the place down in a few minutes so I gotta jet.

Wish you were here.

TechEd Keynote

Events, Microsoft
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Keynote was delivered by Bob Muglia, starting with an awesome “Back To The Future” intro sequence, Dolorean, 640kb gags and all. The premise is that Bob was afraid of what he was about to go tell the audience and gets Doc to take him to the future to see how all the “visions” have panned out.

He is taken to the future of the visions like Hailstorm, WinFS, so on and so forth.

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The premise is of course that none of those visions have ever worked out.

So Doc takes him to the far future, to see the visions that actually worked out!

Bob is then greeted by Microsoft BOB! of all things. This of course is the worst news, ever, for Paul Fitzgerald. BOB is back dude, and he’s after you!

Then clippy pops up, with the usual greeting.

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Bob is then taken back to the past, to TechEd 2007 keynote in a smoking Delorean. Makes you wonder what the TechEd ticket would have cost for training only, without recreating decade-old sci-fi comedies. But I digress.

The Movie

Here are the first two minutes of TechEd 2007 keynote.

The Message

Jim Muglia of Microsoft and Tom Bittman of Gartner delivered the keynote, talking about optimizations and initiatives. The big message was that the most important thing at the moment is the ability to measure performance and optimize whats already there. The other big message was to focus on outsourcing – they even showcased Energizer outsourcing story – to prove that it makes sense to let some tech work be taken care of by someone else…. Still think you’re too small for TechEd, cause you’re missing out on a ton of stuff thats directly relevant to you.

This all, of course, is something Dave Sobel talked about over a year ago. Talk about ahead of the curve. 

Virtualization in 2008

Bottom line: Microsoft is moving hard against Vmware. Very flashy demo of completely integrated virtualization management, together with 64bit emulation, PowerShell integration, quick Physical-to-Virtual moves, so on and so forth. Sad part is, Vmware has had this for quite some time, big time yawner. Bob is talking about how integration is important here, how the value is in it being together. Granted, that’s valuable but when you’re behind the curve or (pardon the keynote punt) stuck in the past you’ve got to do a lot more than just hope to catch up later this summer or next year.

Models Capture Knowledge, Drive Consistency

Talk about modelling and losing people, fast.

TechEd 2007 Starts: HOL & Showcase

Events
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Here we go…. TechEd 2007 from Orlando, FL officially starts today. Here are a few pictures to see what the setup actually looks like:

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See anybody you know?

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Keynote starts in a few minutes…