Words of Wisdom

Vladville
8 Comments

You might want to look the other way, this one gets messy.

If there are any words of wisdom I wish to impart on you, my dear audience – whether you’re an SPF, a business owner, a student, a stay at home mom/dad, a techie or someone who just got lost here – it would be this:

“Never fuck with resourceful assholes.”

004119_11 Arrogance is a funny thing, it encourages you to plow ahead without concern for consequences, without regard for the feedback of the people you are affecting and without care because it’s all about the money and whoever has the bigger pile wins. Which I am sure works great, until you piss off resourceful people that will work for next to nothing just for the satisfaction of kicking your ass.

Tune in over the next 10 days, I promise it will be fun to watch. Oh, and if you blog about any of it I’ve got a pile of shiny iPods just looking for a good home! It’s iPods and steak knifes.

How much e-trash do you eat?

OwnWebNow
7 Comments

Sitting around on a conference call at the moment, discussing the value of direct (intrusive, interrupt) emails for marketing and PR purposes. To me, the difference between the SPAM and the thousands of “newsletters” I receive each week is starting to disappear with each passing email because supposedly informative newsletters I signed up for “to keep in touch” are used for nothing more than to slam me with crap I need to buy (“Today, and if I call in the next 15 minutes…”)

Now, don’t get me wrong, I am not suggesting newsletters need to be free of advertising or that advertising shouldn’t be showcased prominently – something needs to pay for the quality content I get delivered conveniently into my Inbox. However, it is pretty obvious when the only reason the newsletter exists is for you to sell shit. That’s fine too, when it comes from some cupon site or deals site, but if I signed up for your organization and gave you permission to email me to give me the news about what you are up to please have some respect and throw in a little news around your ads and promotions?

I clear out my newsletter folder every Friday, I get on the average of 700 messages a week. I am constantly feeding it one professional newsletter organization after another because I have found it that even the most reputable of companies will keep on sending you news and promotions even after you’ve signed up. Most also tie directly to the email you use to make purchases or maintain login information, so there is no escaping those. So my pile of e-trash grows.

So what is OWN to do..

I’d like to know if you read newsletters. If you do, drop me an email (vlad@vladville.com) or contact form.

Statistically speaking, we know people don’t read our newsletters. Oh, there are people that open our newsletters but they are pretty much the same people that already subscribe to our two blogs and are information junkies, or they are like me – open it just long enough to delete it.

Why Windows 7 Doesn’t Have To Die (The Return of Microsoft)

Microsoft
3 Comments

Ever since 2003 TechEd we’ve been speculating on the time when Microsoft will be releasing a modern operating system to compete with the new lightweight offerings from the competition that are starting to pick up more steam. To see the details of the complaints and issues, check out this hit piece on Windows from NY Times, written with the anger you’ll only get on Vladville.

The situation is far simpler than both Microsoft and NY Times would have us believe though.

Microsoft is afraid of a complete system rewrite because every incremental step in evolution of Windows over the past few years has been met with severe resistance. First the 64bit move, which vendors were not ready for and did not have anything ready for. Then we had the security enhancements in both Vista and Windows Server. For Vista’s sake, it was just horribly implemented, everyone but maybe five people I know absolutely hate UAC to the extent that they have disabled it and shot the system back to the security level that even XP would cringe at. On the server side, Microsoft just doesn’t have the security reputation for people to trust it, and Forefront line of software is just never discussed as an option.

So, what is Microsoft to do? Sit back and roll out another dud?

Pretty much:

Last week, Bill Veghte, a Microsoft senior vice president, sent a letter to customers reassuring them there would be minimal changes to Windows’ essential code. “Our approach with Windows 7,” he wrote, “is to build off the same core architecture as Windows Vista so the investments you and our partners have made in Windows Vista will continue to pay off with Windows 7.”

This is why I am tuning into the Digital WPC to find out what they will say about the future of the platform that is crumbling. Microsoft, at least in PR terms, is taking the line of least resistance and trying to say that everything will be the same its always been (look how well that worked out for Vista after all, the sales are through the roof!) and it will be same ol’, same ol’ with just a few tweaks to sync up to the net.

I want to propose something else..

If the assumption is that the Microsoft monopoly on the Office and Desktop is strong enough to put another [explicit language string too long for the blog post] Vista version out, what about putting out a modern operating system out with the legacy compatibility running in a virtual machine?

It’s not going to happen, but after all, this is Microsoft, and it needs to do something big. If it intends to remain relevant that is.

Whose Microsoft is it anyway?

Microsoft
1 Comment

This is the difficult question that everyone will be tuning into Digital WPC to find out.

With Microsoft’s now legendary Chairman Bill Gates heading off into the sunset, two men stand at top of Microsoft with clearly different agendas.

First, we have CEO Steve Ballmer known for ruthless acquisition, competition and enhancing shareholder value and customer experience with every move. This is the guy that wanted to buy Yahoo because he was convinced that Microsoft can’t do it on its own.

On the other hand, there is the Chief Software Architect Ray Ozzie, sitting in a role that Bill Gates had newly revealed conflicts with the Steve Ballmer’s direction for Microsoft. So here is my short list of questions:

What proof is there that both Ballmer and Ozzie can coexist, or even work together, to innovate Microsoft past its monopoly-empowered dominance that seems to be crumbling with each passing day?

Which one will take a point to the partners that the software world as we know it now, and the services industry that exists to support it in its current state, will cease to exist?

Who will be the face of the Microsoft accountability to the partners and customers, in the climate in which Microsoft solutions are seen as too expensive, too unreliable, too Vista?

Who will step up into the role of a developer evangelist, to reinvigorate developer community into finding Microsoft’s technology as sexy and unencumbered by the Microsoft’s ever-present need to control everything and flood the system with “me-too” instead of open integration with market leaders?

Where will Microsoft enable me to make money as a partner? If you are pushing for services, will I receive a cut from the subscription fees you will charge your customers to access your cloud service and access my applications for free? Will you be sharing your ad revenues with me to entice me to write applications on your platform instead of the one powered by AWS, Google or Apple? On the services side, will you continue to push solutions direct to our customers (OneCare, Edge services, cloud services) or will you respect the partner boundary and give us the decision making power of making you a platform component instead of a total solution reseller?

These two men are stepping into big shoes and they have big questions to answer, particularly now when Microsoft finds itself far on the tail end of cloud services and online advertising, crumbling monopoly power over the desktop, customer dissatisfaction with Vista, customer confidence of 2003 – 2007 releases of servers and no upgrade intentions.

Microsoft has to convince both the marketplace, the developers and service partners that it is the future of computing and not Google, Apple, Linux and emerging cloud services. Day by day Microsoft loses its status as the best or perceived best solution starting with the desktop but going into mobility, communications, entertainment, services all while flooding the market with me-too products that fail to challenge the dominant solutions in terms of openness, quality, reliability and price (see: XPS, SilverLight, Microsoft Online)

Your move Microsoft. Give us your best sales pitch.

Mission: Distraction

Vladville
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Hey, everyone is entitled to be wrong…

Having a job “on the Internet” can be particularly difficult because the source of distractions far outweighs the sources of inspiration and information, even when you have the work ethic not to follow the trails to inefficiency. About a year ago I made fun of the social networking that dragged down the path of making every contact a personal friend. I stand by the notion that I know a lot of people but I know I truly have very few people I consider to be my friends. What I was wrong about, and what I think I’ve fixed over the year, is realizing that the social networking on the Internet is a way to be accounted for and connected to those first adopters and influencers that  seem to be in on all the new stuff that I may not know or have the resources (or interest) to explore on my own.

I also throttled down quite a bit on my social calendar, in favor of starting a family and spending more laptopless hours with my new wife. This was a hard decision to make at the time, being a workaholic, but in hindsight it was the right one because it pruned out a lot of distractions and set me back on my mission.

Perhaps the most giant mistake I had made, and the biggest source of distraction, has been participation in the nearly endless debates trying to defend or carry on conversations with people for whom I have less respect than the homeless thugs that ask me for change while I’m feeding the parking meter in front of my office. Somehow I never quite picked up on the lack of conversations that started with or involved some of the most successful people in this business. Chalk that one up to the social crack of interaction. Earlier today a few people asked me for comment about some threads and I hacked my way back into my Google junk account to take a look (in the hindsight it’s probably good I forgot that password) and I scrolled through the threads. Same people, same problems, same issues, not an inch of progress. The old Vlad would have replied with some smartass comment or an opinion, the new Vlad closed the window, went home, hung out with wife and son and still managed to ship some code and contracts out by the end of the day.

What is the mission?

The point is that the mission of your enterprise is what you define and how you define it. Every minute of the day you have a choice of sticking to that mission and seeing it through or letting doubt, uncertainty, insecurity get the best of you and send you in a further spiral of not getting your job done.

IT is not a gig for perfectionists, that is something that I took way too long to figure out. As often as things change, as rapidly as you have to respond to the market demand and technology going arcane before your very eyes, you cannot afford to let yourself be taken down the road of endless debate with the village idiot. You have to look forward, make sometimes difficult decisions, hope for the best and work hard to fix things when you’ve made a mistake.

This is something I’ve had written on my monitor since July of 2007, and over the next few days it will become apparent why. It’s just that sometimes it’s easier said than done.

Evolution: Move over MSP, it’s the age of DSPs

Vladville
2 Comments

Vista is a fiasco. Microsoft went from building software to building vapor clouds. Rampant speculation that Microsoft is doomed without leadership. The biggest spotlight is on a hyper-closed smartphone and online hangouts. And the front page of the Wall Street Journal says that consumer confidence has again hit an all time low. Who would have thunk it?

More and more people are starting to wake up from their self-deluded coma and raise their head out of sand to realize that just because you choose to ignore the economic realities of running a business, your ignorance alone doesn’t have the power to change what is actually going on: lack of innovation combined with a tough economic cycle, shrinking credit availability and consumer confidence.

What in the best of times made for the business partners of convenience is now setting up for a showdown of end user control. Dell and Microsoft and Apple and Comcast and (insert every company name here) are all blowing past their partners and looking to work directly with the customer. The service providers who once served as the agents for the above simply due to the enormous demand and complexity are now seen as competition and are becoming displaced.

It is giving rise to the whole new deathpool of MSPs that Chris Rue and I discussed last night: The Disaffected Service Provider. DSP if you will.

DSP is inheriting the same lack of ethics and planning that SPFs were popular for before the giant lawnmower of Microsoft Licensing enforcement knocked it out of the IT world and into the world of real estate and mortgage refinancing. DSP is also taking on the riffraff business building code of design: “I’m not in this to build a business or gain expertise of any kind, I just rationalize that I can make an OK paycheck by being a necessary evil for those too busy to read a manual or a trade journal.”

The opportunity in this market has never been greater: Microsoft monopoly on life support with obviously demotivated and directionless leadership, endless doubt and speculation over who will control the future of business applications and data storage (Amazon? Google? Microsoft? Salesforce? Dell?) and how we will use technology in life and in business is creating a wide open door of opportunity… now.

Yet, the pile of disaffected service providers seems to grow, some disinterested and some angered, that the world of technology keeps on evolving and that with it we evolve as well or just cease to be relevant (and thus unemployable).

The Fourth Year

As I head into the fourth year of this blog I look back at my Vladville mission over the last year and try to figure out what service I have done to my business, my business associates and partners, my fans and readers. Last year I posted a survey asking why you come here, what you are looking for, who you are, etc. I saw my duty with Vladville in 2007-2008 to cover the underlying change that we are seeing in the marketplace, the diminishing Microsoft influence, the difficult economic scenario and the departure from the one-dimensional process-driven business implementations of what used to work to what is likely to work in the future.

I think I did an OK job. The audience has more than doubled, the fanmail has gone through the roof and hate mail has nearly disappeared. I think I’ll just chalk that up to thinking that if you disagree with me you’re wrong and basically doomed 🙂

Going forward, as I return to my baby, I’m going to spend more time writing about what we’re doing in this brave new world of IT services and how we are doing on implementation of our new business plan. Should be fun, I hope you stick around.

As always, thank you for reading Vladville and thank you for all your money!

Why is everyone so interested in my pocket?

Microsoft
1 Comment

It seems like we can’t let a week go by without someone being interested in my pocket. What is even more surprising is that they all want it to be open. First the Android from Google promises the world to developers with operating system that takes Java software to the mobile world, then the iPhone from Apple makes a big splash with the ability to write applications once on the web and run them on the device without modification, now Nokia buying Symbian and claiming it will be open so it can set the future of the mobile free.

Why is everyone so concerned with the future of mobile, and why must it be so free and open?

Very few people are sincere in their hate for Microsoft, like Marc Benioff from Salesforce.com who explains that the major motivation behind these moves is to dethrone Microsoft from the leadership role they enjoy in business software.

There is a race to out-open, out-free, and out-bling the future of mobile telephony with the usual development restrictions just a few feet away from the shiny banner of false promises. The world of pay-for-play development tools, the world of application redistribution restrictions, the world of carrier objections and inevitable crippling of functionality we are so used to.

Follow the money…

Remember a few weeks back I wrote about how less than 7% of development is dedicated to Vista? Large software deployments are very difficult to manage (read: expensive) and when you make a decision on a platform you stick with it. This is why you still see Windows NT4 and Windows 2000 running some core services and LOBs in larger companies, they approved the purchase, got the LOB that was supported on the platform and the solution will likely not move until the building is imploded and building rebuilt.

Corporate IT managers feel much the same way about mobile computing. It used to be that only remote workers were road sales people, executives and an occasionally misfortunate new hire in the IT department who got stuck doing on-call as a condition of employment. Today, things are quite different – everyone from the restaurant seater to the hotel chain maids is linked, synced and managed through the mobile applications that everyone rightfully expects to only grow in utility and deployment base.

Everyone is concerned with writing applications on a system that will not be changed on a whim, support discontinued in X years, features changed or locked down when they no longer make money.

Thus, everyone is trying to win the developers who have had to put up with broken and often incomplete API, needed large support contracts to be able to interact with the device or software or just could not use their skills or manage their own application deployment.

What we are seeing is an open PR fight over who will be the openest of them all so they can assure the years of device and operating system distribution and licensing fees.

Which, ironically enough, has been the Microsoft business model all along.

We’ve never met, have we?

Awesome
2 Comments

From the mailbag:

“So is your blog just a collection of your innermost feelings you can’t say out loud in real life?”

🙂

Why yes, I’m generally shy and reserved in real life.

It’s not war, it’s just automation

Misc
6 Comments

Why is it that we like to bitch and complain about the way things are but are completely unwilling to change our circumstances? If that’s not bad enough, why is it that so many people expect someone else to swoop in and solve all their problems?

It doesn’t work like that. Unless you are really, really stupid, have no memory and are willing to believe everything you hear. Note to self: Start a presidential campaign donation box with Paypal. This need to believe that it’s someone else’s fault, that someone else needs to fix things… it’s so ridiculously powerful. Eight years ago this country had a surplus and we elected a guy who promised change, end to partisanship and had jack worth of experience. But this time around it’s going to be all different, because the dude is black, cause that makes a difference you know. That’s the change we can believe in! And we’re back to getting exactly what we deserve, case and point:

I’m waiting in the line at McDonalds and watching CNN cover the “War on the middle class: Driving down the wages” and they spotlight breaking news from two months ago about Nielsen firing 7% of their Florida workforce. Here is the funny part: Not only are these geniuses losing their jobs to 2-bit Indian script readers, but in order to receive their severance pay and benefits they have to train the previously mentioned Indians to do their job!

Talk about your daily dose of humility. Not only are you losing your job, but you get to train your replacement – in another country! Nielsen, who ironically enough is not an American-owned company to begin with but part of a Dutch conglomerate, is saying that it is making the move in order to remain competitive in the global commerce environment. Business is business, bitches, but what do the pundits say?

“This is a part of the large scale agenda to eliminate the middle class and drive down the wages in America to the point that everyone is poor. They (Microsoft and Google leading the list) are begging for more H1-B VISA applications which have gone to the low-wage labor instead of highly technical competent labor, in a large effort to – you’ve guessed it, drive down the wages. We are being systematically reduced to lower and lower paying jobs while more and more of our labor goes overseas and more immigrants are invited in to commoditize middle-class areas of professional services like technology but also legal, finance and media!” To the gaypile!

Phew. Thank god. Just in time too, now I don’t have to study for my Windows 2008 technical certifications because some damn Injun is going to go stand in the line and take it before I do. You’ve guessed it, I am blaming Vijay for coming to America on July 5th and thats why I am not going to be training or taking the test. Phew, that saved me a lot of time. Pass the Cheetos.

Excuse me sonny..

Now that I’m done with my brief moment of insanity – go to the article please. What kind of rocket science were these 400+ now former Nielsen employees doing that the big evil company fired them? You’ve guessed it, they were conducting annoying interviews!!!!! They probably got replaced by a Celeron-powered Trixbox! Among the sob stories: 85 year old Rae Elliott, 79 year old Rose Schulz, 71 year old Bill Georgius.

When asked “If I look for a job, will you give me a reference?” the company responded with “Number of years worked and your position” – which only shows just how long its been since both the person and the reporter thought that bit was relevant – legally an employer is not allowed to say anything else!!!

The kicker? While some roles are being outsourced, most of the job cuts are because the company has figured out a way to be more efficient. They shocked the monkey!

Damn Vijay

There is a prevailing thought in this country not just that it’s someone elses fault that we’ve become complacent, uneducated and outdated, but that jobs are going to uneducated third world countries to fight a war on American middle class. As soon as the wages are low enough, those jobs are going to come right back to the good ol’ US o A.

Umm, no, not likely.

You see, while waiting at McDonalds for the future outsourcing victim of global economy to get me my wifes double cheeseburger I noticed that the menu nearly quadrupled since the last time I looked at it and there is the same amount of people behind the cash register. They somehow managed to get a bistro and a Starbucks into a McDonalds without doubling the braindead drones?

You remember when they used to put a cup on the soda machine and select small, medium, large and supersized button and it would automatically cut off when the cup was filled up? Guess what Jimbo? They did er in! There is no more selection tray with ice underneath – it’s now done by a robot on a rotary mechanism that takes the order from the cash register, drops down the correct size cup into the rotating cylinder underneath which automatically dispenses the ordered beverage and ice option.

That’s right, demotivator comes true: If a pretty picture and a cute saying is all that takes to motivate you, you likely have a very easy job. The kind that robots will be doing soon!

So, we want cheap Japanese cars. We want cheap goods at Walmart. We don’t mind cheap services rendered by kids that should be learning Calculus instead of pulling a double shift at Best Buy. We treat business as a business.

But when that same behavior bites us in the ass we want to blame someone else. Personally, I blame Vijay. But I’m not a fool, I am not resting on just blaming Vijay and waiting for Obama to come rescue me. I am working on products and services like Shockey Monkey that eliminate the need for the people to do the automated tasks to begin with.

Is it a war on middle class? No, it’s a war on stupidity and mediocrity and just because you benefit from things being broken it doesn’t mean there aren’t people out there trying to fix the problem and put you out of work. The message being: evolve or die trying.

A very tough message for the IT industry to learn – your occupation may not be eliminated because of some personal gripe – it just might be that your occupation exists solely due to a shortcoming in the technology which is about to get fixed.

Stay on the edge or… well, seems like even flipping burgers is not going to be much of an option.

XP – Year later, same objections

Microsoft
Comments Off on XP – Year later, same objections

This subject has been beaten into the ground and is still being brought up, day after day, one vendor after another just cannot stop selling the Windows XP heroin that the addicts are screaming they want at the door:

q2wk08_window_xp_nocya_728x150

So Dell, yet again, extends the freebie. Microsoft offers downgrade rights and Dell offers another way to stay on XP. The popular thinking and chatter around the world is that Microsoft is just trying to buy time until Microsoft Professional Developers Conference (PDC) this fall to announce Windows 7 and scrap Vista completely on the spot.

This fairy tale is apparently so sweet and dreamy that every day another rumor comes out and with each reincarnation it distances the Windows further and further away from what Microsoft as a company stands for: Choice. Now, some of you may laugh when you hear that, or think “Yeah right, Microsoft choice!“, but the truth of the matter is that Microsoft’s willingness to be flexible in order to sell the most software is also the major complaint that its customers have.

Before you dismiss this completely, consider the complaints about Microsoft security. Microsoft fixes the problem, but most of us turn off UAC on the very first reboot. Then there are complaints about lack of 64bit support. Yet, the majority of Vista complaints seem to be centered around people trying to run their 1998 copy of Printshop and that dot matrix printer they picked up at a garage sale. Folks don’t want to pay for features XYZ and they cry faul about Microsoft not playing to the needs of the SOHO and SMB hobby businesses – we don’t want Infopath, Office is too expensive!!! So Microsoft yanks the non-SOHO features and partners bitch about licensing complexity and lack of ability to roll out Office 2007 in a Terminal Server. Now, the likelyhood that the guy who got the dot matrix printer and couldn’t get it working with Vista in order to print a banner from 1998 Printshop is probably not accessing his word from his Terminal Server.

Microsoft has long stood for convenience, for cutting deals, for competing aggressively, for crushing everything in its path to get to the customers PC for all their computing needs.. and it only got them more than 90% of the market.

Why change?

The other day I spoke with one of my largest clients, well, largest bank in the world and we were discussing something off Dealnews. Somehow the conversation turned to XP still being on sale and I had to ask if they ran XP: “You bet.” 

Here is the reality of the Windows as a commodity operating system: Regular information workers could care less what is under the hood. Their training consists of a line of business application binder with the screenshots  and clickthrough instructions to help them get their job done. The value in solutions that Microsoft, Apple and others produce is nearly nonexistent. That whole productivity pipe dream that works so well in SMB does not translate to the large collection of computer users, at least in business. They live in their apps, not in the Microsoft apps. Only us techies do that, part because we can figure it out but part because that is the drug we sell.

Outside of that tiny % of the population the reality is much different. The reason people love Mac’s, despite the overpriced hardware with no choice and most of the time just one year warranty, is that people start to play with their computers and since there is only one way to get it done they get it done and are impressed it was actually possible. So they play, they goof off, they become happy with their little PC. The Windows experience? Every time you try playing with the consumer side of the tools you get hit with the questions only an ITPRO can answer. For years people have faced broken computers, “You shouldn’t have done that” afterthoughts, that they are outright scared to even try anything.

So again, as long as its selling, why should Microsoft bother changing the game that they for all intents and purposes dominate? This isn’t a good Microsoft vs. Evil Microsoft type of a question, aren’t we just getting what we deserve?