Yearly Archives: 2010

Android – Part #1

Posted: 10:11 pm
March 20, 2010
Mobility
6 Comments

I love my Apple iPhone 3GS and I can’t really imagine life without it – it takes pictures, video, has great games, FaceBook and TweetDeck rock and when you need to kill time it’s awesome. However, my business phone is … Continue reading →

Where is the line?

Posted: 9:53 am
March 19, 2010
IT Business
1 Comment

Last night I had a very interesting conversation on where the line is drawn between producing a quality product and maximizing profitability. Believe it or not (software, MSP, IT Solution Provider, SPF) there is a tradeoff between perfection and profitability … Continue reading →

Sense of Urgency (Why people work hard)

Posted: 8:00 am
March 15, 2010
IT Business
3 Comments

We’re on our way back from a long week in California, closing some fantastic meetings in Los Angeles, an awesome Xchange Service Provider event and the CharTec Academy. Fantastic partners, great people, ton of fun but not easy stuff by … Continue reading →

How do I get paid for not doing the job I was asked to do?

Posted: 1:15 pm
March 9, 2010
Uncategorized
3 Comments

This is my third part in attempting to answer the question behind a highly emotional set of responses I’ve received to this post. Things in the IT world are changing radically and it’s natural for most people to resist change … Continue reading →

MSPU Dallas Next Week

Posted: 10:25 am
March 9, 2010
Uncategorized
on MSPU Dallas Next Week

The MSPU bootcamp monster is growing – if you’ve never seen MSP University bootcamp in action you’re missing out. It’s 3 days packed with MSP training on sales, management, HR, service desk – basically building and running a business from … Continue reading →

On the road again..

Posted: 1:31 am
March 8, 2010
Pimpin
on On the road again..

Getting back on the road this week, look forward to hanging out with our partners for a while. Here is my schedule: Monday – Wednesday, xChange with Travis in Los Angeles. Friday – Saturday, CharTec with Shannon in Bakersfield. Tuesday … Continue reading →

Outlook 2010 SMTP Headers

Posted: 3:34 pm
March 5, 2010
Exchange
on Outlook 2010 SMTP Headers

I get this question all the time so here it is, the mythical SMTP headers. 1. Right click anywhere in the ribbon and select Customize Quick Access Toolbar. The Quick Access Toolbar are the commands immediately next to the Outlook … Continue reading →

How do you create compelling value on top of something that is no longer a problem people will pay to solve?

Posted: 7:54 am
March 4, 2010
IT Business
on How do you create compelling value on top of something that is no longer a problem people will pay to solve?

Long title but it gets the point across – how do you stay commercially viable when your offering is not something people are willing to recognize as a problem worth paying you to solve? I’ve been on record stating that … Continue reading →

Why Things Fail

Posted: 9:52 pm
February 28, 2010
IT Business
8 Comments

Warning: Adult situations and topics ahead. Have you ever heard these?    Seize the day.    Live each day as if it were your last.    Live life to the fullest. People like to say these things. But when it … Continue reading →

Emotional Disclosure

Posted: 4:52 pm
February 23, 2010
Vladville
3 Comments

So I sat on this topic for a few days now and ran it past several of my peers in the business that all got their shops started with their own money and blew them up into successful multimillion dollar … Continue reading →