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Meta
Yearly Archives: 2010
In late 2009 through early 2010 we’re seeing an unprecedented death rate of technology businesses involved in SMB (VARs, MSPs, technology experts), traditionally reseller-friendly companies going direct and the rapidly changing set of rates (from netbooks to computer service to … Continue reading
In late 2009 through early 2010 we’re seeing an unprecedented death rate of technology businesses involved in SMB (VARs, MSPs, technology experts), traditionally reseller-friendly companies going direct and the rapidly changing set of rates (from netbooks to computer service to … Continue reading
Arthur Miller’s Death of a Salesman and Tennessee Williams’ The Glass Menagerie are some of the finest plays in the American history. Every high school kid is forced to read, analyze and write reports about these plays. Why? Looking at … Continue reading
short version: If you put it in writing, you can read how stupid you ideas are. long version: I spent a couple days at the HTG Summit in Dallas last week and I thought I’d reflect on a real life … Continue reading
None: Before you overreact and consider this to be a hit piece about you (yes, you reading this post) try to understand that this is a challenge that almost all professional people face. Over the past few weeks I’ve been … Continue reading
Last week we sponsored the Autotask Live conference and hung out with a few hundred Autotask users, integrators and sponsors in Miami. As usual, Autotask staff pulled off an awesome event and I’m amazed at the extent that they are … Continue reading
One thing I’ve learned in blogging is: given a large audience, no matter what you say, you will offend someone. Yesterday I posted a hint that we’re opening a UK office and since then I got some hate mail about … Continue reading
Yesterday I observed three things which on their own would amount to a miracle – and I feel compelled to share it with you. Like any other business, we have our ups and our downs, but to see how much … Continue reading
Back from Miami (if you’re still there please go say hi to Travis Sheldon) but I have one more thing to talk to you about if you’re using Autotask: OranguTime! What the heck is OranguTime? Well, if you’ve ever used … Continue reading
If there is anything I’ve learned in my 13 years in this industry, it’s that when you do nice things for people they tend to repay you more than you ever expected. We’ve been fortunate enough to be on the … Continue reading