Category Archives: IT Business

Consulting Tips: BTFS

IT Business, SMB
5 Comments

If anyone ever develops a Vlad wind-up doll it better be able to say “Bring the f… solution!”; So pardon me if I repeat this again. One of my partners wrote in today to say the following: “When we talked Friday I … Continue reading

Partnership Appreciation

IT Business, Vladville
1 Comment

One of my partners (Central Florida Helpdesk) recently moved into a new big office and invited me for a tour. What’s nice about Judd is that he’s totally embraced the idea that you can keep the lights on through the … Continue reading

Form SPAM out of control

ExchangeDefender, IT Business, OwnWebNow
on Form SPAM out of control

Over at OwnWebNow and ExchangeDefender we have forms that allow our customers to request a callback.. so instead of calling us and leaving a message or sending appointment requests they can just tell us when to call them. Sounds good, … Continue reading

Blogger delayed – interesting airport stuff

IT Business
6 Comments

Traveling sucks. But it is essential to a growing global business. Also essential is the effective communication tool. Lets face it, cell phones no longer cut it. While sitting in the airport the extra few hours for no reason whatsoever … Continue reading

From Best Friends to Worst Enemies

IT Business
on From Best Friends to Worst Enemies

Corporations have unlimited life and unlimited memory; and today it comes back to bite Microsoft in the butt. Dell, often on the edge of Microsoft friend or foe, launched an Idea Storm site last week and got the justification to start … Continue reading

Peer Throwback: Do you get it now?

IT Business, Microsoft
4 Comments

So you’ve had the time to sleep over the questions, not the answers, provided in yesterday’s MAPS call. Chris and Tim blogged about it, there has been a little followup in the community.. So here is the 64,000 question (no, … Continue reading

MAPS: The big picture question (and transcript)

IT Business
4 Comments

I’m sorry Amy.. I really am, but someone has to say it even if its not pretty. The big picture question is why do my peers, and I use that term loosely, do not understand the concept of edge case? … Continue reading

More on the Microsoft Retail Strategy

IT Business, Microsoft
on More on the Microsoft Retail Strategy

No, nothing more from the boards (as there is a lot more and as usual its degenerated beyond the disrespective banter) but straight from da man in Redmond. First, the SBSC Webcast that started it all, Microsoft Retail Strategy. Second, … Continue reading

Of sheep and shepherds: Microsoft Retail Strategy

Gaypile, IT Business, Microsoft
4 Comments

Microsoft held a webcast yesterday to explain their retail strategy. It was an excellent webcast with a quick background info followed by an extensive Q&A. I rated it as excellent, actually almost unbelievably good, because they were about as frank and direct … Continue reading

Microsoft to explain Retail Strategy

Gaypile, IT Business, Microsoft
1 Comment

Sorry for the short notice, just got this from Jessica Emmons, my PCM (yep, another SBSC perk for those of you that claim there aren’t any): There have been lots of questions about Comp USA and other retail outlets from … Continue reading