To PSS or not to PSS: Vlad in Las Colinas

Events
5 Comments

Tomorrow afternoon I'm driving up to Las Colinas to meet our sister show hosts Mark Stanfill and Peter Galagher. I chat with Mark often enough about management and such so tomorrow I'm going over to PSS central to find out how they don't kill some of the SBSers that I have the pleasure of supporting. As I like to say about my business: "If we could just figure out a way to support it, there would be no limit to the amount of bad code we could write." Coincidentally enough, I share that moto with Microsoft Dynamics. I will make sure to send everyone's regards, if you don't see another post here assume I've been assimilated into the hive mind and am doing Exchange support out of Bangladesh. I wonder what my Indian-American name would be?

Meeting Bob Rebholz: So this is what Scoble does?

Events, Misc
5 Comments

Last night Katie and I had the pleasure of having dinner with Bob Rebholz of The Working Network. Despite being one of the most social guys in Florida with a lot of connections.. really, world-wide.. I never get to meet cool people. The best I can swing is Joe Rif-Raf the SBS Pimp that sells Action Pack out of this trunk. Last night was a little bit different because I got to hang out with a guy that spent years being in Steven Ballmer's geek squad. Oh the stories that I will have to take to my grave. And he was PM for VoiceCommand. So higher up than usual. We did have an incredible (well, from my side at least) conversation about social networking and where Bob sees it going and benefiting us. Right now, as you look at SharePoint, CRM and other offerings there is a lot of stuff in the way of business intelligence storage, but little in terms of its reputability and relevance in the context of your search. Bob used the example of Google search – you search for something and it spits back the pages that were linked to the most. Fascinating conversation about the whole social networking aspect and definitely something we need to jump into in small business and ITPRO land. Chris and I will try to get Bob on the SBS Show very soon to talk about the many things going on in the social networking world. He is technically family (Katie is a Rebholz and they apparently share a significant gene pool and personality traits) so how can he say no? 🙂

SBS Show

SBS Show
4 Comments

Tomorrow night we'll tape the 14th SBS Show. This will be our weekly excursion into the world of small business with "My Fair Lady" cast of Vlad Mazek, Chris Rue and her majesty Susanne Dansey. I am not totally sure what we will talk about but I'm taking input (off air please). We're going to look at things we're changing around for 2006 to respond better and things we're looking forward to seeing and accomplishing this year. Perhaps this gives you some ideas on what opportunities may be waiting for you!

Vlad, how come I can’t get on the beta?

IT Culture, OS
2 Comments

Over the course of last two weeks I've been filling requests left and right for various Microsoft beta projects from Vista to Messenger and back to Mail. Tonight I got a rather paranoid email, essentially, asking why is it so hard to get on the beta and why is Microsoft (or Google, or Yahoo or…) so tight-fisted when it comes to software. Here are three categories that should explain what goes on in the beta process: Who is going to sue us? First question in the mind of a project manager is who is our competition? This is initially a SWOT (Strenghts, Weaknesses, Opportunities, Threats) analysis that evolves into a paranoid guess work of who may be developing the same feature set you are. It goes through the concept, development, analysis and then through legal which makes a decision on whether this is going to get the company sued for developing a feature. BETA Answer: Let's formally announce our goal, our implementation and see what happens. Can this project scale? No matter the company or project scale there are always two finite resources: headcount (cash) and computer power (more cash). There is a really interesting phase of horrible project management that happens right after the concept becomes approved and funded, which is caused by two actions going in opposite directions. You have to prove that the concept is viable and you have to make it happen by the deadline. More often than not those two are mutually exclusive (also known as: every software product ever written). BETA Answer: Let's open up the project as an invitation-only beta. This will give us the ability to scale the project at the pace we define and can reasonably support without setting expectations too high. Oh lord, thank you for not owning us… yet. Finally, the concept of security by obscurity. Spaghetti code's natural predator is the unlimited customer base anxious to play with every feature in a way that the developers never could forsee on the project flowchart. Now should a company release and collect payment for such a product there would be lawsuits, questions to answer, etc. Instead the company gets a ton of bug fixes, feature suggestions and input from the user that feels they are helping instead of complaining about their buyers remorse. BETA Answer: Let's close the project and encourage positive feedback by humbly giving away beta hats to our beta testers. Is this why all my software sucks? No, not all software is inherently flawed from the get-go. However, we write software to solve immediate problems. Beta processes allow for immediate market feedback, for an ongoing PR through multiple sources that are reasonably educated about what they are looking at, not just rearranging the Associated Press wire feed. On a higher level it gives consumers (partners, customers, developers) a sense of ownership knowing that they have participated in the product development since inception. Lots of text for a Wednesday morning? You bet. Think about something you're scratching your head about and find a solution for it.

OrlandoITPRO: SBS Networking Essentials

Events
2 Comments

Discussion of basic networking concepts and how they apply to Small Business Server. This will be a very engaging discussion meeting with the concept presentation lead by Vlad Mazek, Own Web Now Corp and JJ Antequino, Microsoft Corp. Vlad will review the basics of TCP/IP, DNS, DHCP and NAP as well as the associated gear. JJ Antequno will talk about basic concepts of Active Directory such as domains, queries and MMC. Two of our leading SBSers, Robert Belon and R. Scott Buchanan will offer their best practices after each concept and explain how it applies to their SBS deployments. Meeting is from 6 PM till 9PM on Thursday, January 26, 2006. Please RSVP: http://www.orlandoitpro.com/rsvp.asp

Exchange 2003 SP2 Release Notes Updated

Exchange
1 Comment

The release notes for Exchange 2003 SP2 have been updated to reflect the changes in Exchange SP2 in more detail. Judging by the traffic on Vladville.com, I'm sure that both of the guys that read the Release Notes will be extatic to hear about this news. Download updated Exchange 2003 SP2 Notes Joke aside, looks very thorough and each of the subsections is a good Vladville article on Exchange as far as I'm concerned. If you'd like me to explore some of this stuff in more detail please let me know. In the meantime, check out the articles section.

Laptop Internet Access via Treo 700W

Gadgets, Mobility
6 Comments

Much to my dismay the most popular Windows Mobile 5 phone is the Palm Treo 700W which is currently only available from Verizon Wireless. Well, what if you had a Palm Treo 700W and paid a ton of money ($50) for a data plan on top of the $50 you were paying for a voice plan… Wouldn't it be awesome to just use the standard bluetooth on Treo 700W to connect to the Internet with your laptop via bluetooth dialup networking? Of course it would! However, that would mean you wouldn't pay the extra $59 a month to Verizon Wireless for a wireless broadband card! Verizon turned off modem over bluetooth functionality in Treo 700W (its a phone company guys, don't act surprised) but there is a way around it. You can still get on the Internet via your laptop through Treo 700W, you just have to use a USB connection and this software. Check out PdaNet software, for just $34 one-time you can say bye-bye to Verizon Wireless gauging your wallet every month for the service you're already paying for – wireless broadband! PdaNet for Palm Treo 700W

Evangelism in Technology

IT Business, IT Culture
Comments Off on Evangelism in Technology

This opinion piece comes on the heels of a discussion started on two groups I belong to, the Greater Orlando Linux Users Group and SBS 2K group. Being Microsoft and Linux biased these two bunches would claim to be worlds apart but they are quite similar in their struggles with evangelism, especially when the product they promote drasticly changes or falls behind times: be it Slackware or SBS 2003. When it comes to promoting technology you have to first understand what makes a good evangelist and what makes for someone whose opinion is actually respected. For example, your church preacher and stoned guy on the corner of the intersection holding "Honk for Jesus" sign probably have a similar message, but who would you trust more? The guy with a big building, and why? Credibility! What establishes credibility over time is being able to provide the right answers for the right situation. If you continuously provide the same answer no mater how much the question changes it does not make you a good evangelist, it turns you into the guy on the corner. You earn respect and professional respect of your peers by being able to evaluate the situation and provide a solution based on your knowledge, experience and understanding of whats available. You become an evangelist when you find a product that helps solve problems of so many people that you take it upon yourself to help them… Congratulations, way to go. But beware of promoting this product to peole whom it doesn't actually help — at this point not only do you lose your peers respect, you turn into the guy on the corner holding a sign. I guess at the end of the day you have a decision to make: Do I want do be a respected professional in this field or someone whose radio dial got stuck on a station in 2003? Things change, solutions change, demands change. Learn to be dynamic, never compromise your ethics for a product you do not develop yourself!

End User Security Consulting Bootcamp

Security
3 Comments

Laugh all you want but there are a ton of folks out there who as either a hobby or the part time job go around and help small businesses or small-office, home-office (SOHO) users that just do not have the same computing priorities us geeks do. Most of those show up at the local Microsoft Connections and TS2 events since that is their only interaction with Microsoft and by far the only way for them to get some IT training on their level (where no TechNet has gone before). So guys, this one is for you. This week Microsoft started doing something interesting with their security patches. They started offering ISO images with the latest security bulletins mainly geared at the enterprise computing environments without SUS, WSUS or SMS. This CD is jam packed with the security fixes in every architecture and language supported by Microsoft and its a great tool. But how does that help you? Well, it gives you a single CD you can take to the client and install the update. I know there are many people looking at this post now and just scratching their head, "Why not just go to Windows Update?" SOHO usually doesn't have broadband. So you can burn about 12 CD's a year and carry them around with you but that sounds like a bit too much of a hassle. You have to document which fix is on which CD, carry around a package of CD's and this doesn't even help you with the stuff outside of Windows because these ISO images do not have anything to update Office. So what is a smallbiz guy to do? First of all, get very very comfortable with Technet Security Center. This is where you can go every second Tuesday of the month (the Microsoft Patchday) and download the latest security updates in terms of bulletins that are named MS06-001 (06 for 2006, 001 for first update) and burn them on a CD yourself. Just create little folders named after the bulletin and save it for the common platforms you support (for example, lets say all your clients used XP Home, Pro and 64 bit edition. You save those). Save them in a directory and just drag them to a new CD every month. This way you have a single CD to carry around and you have all your security patches neatly organized and mobile. You don't need any extra software, XP will burn these files to your CD like a champ. Now you're at the clients site. They have a 56k modem and things are going slow. How do you quickly find out which patches to deploy? Enter Microsoft Baseline Security Analyzer — Install MBSA from your CD, click on Scan and let it update itself and scan the system for missing security patches. Look at the MBSA list of missing security patches (they will be identified with a red X) and navigate to your patch CD to install it — this is why you named folders according to the security bulletin number, so you can easilly track them down. Reboot if neccessary and re-run the MBSA to make sure you took care of everything. Other ideas Most important thing is that you can do this with other applications you support, like Office or Adobe products. You can bring any machine up to date through this process. Another idea is to use a USB thumb-drive. Look at dealnews.com for a deal, you can get a gig for under $50 on a good day and not have to put up with scratched CD's or burning. I'm sure there are many other ways to skin this cat so please drop a comment if you have a practice that you are particularly successful with in SOHO or low-bandwidth environment.

SBS Show #13 – Small Business IT Consulting with Harry Brelsford

SBS Show
9 Comments

It's good to be the king! Harry Brelsford took a break from his skiing trip to stay at his cabin and talk to us about the state of small business IT, franchising, starting and growing and IT practice, world-wide trends even down to new business ideas, personal style and plastic surgery advice. Harry, like everyone else we invite on the show, is a big contributor to the SBS community and will certainly be back to discuss some of the subjects in depth but we wanted to get to know Harry… for those of you that don't get to sit down and have coffee with the big time SBSers this is a good intro and overview on what IT business involves and where its going. Download the SBS Show: http://www.vladville.com/sbsshow/sbsshow-episode13.mp3 Show Notes: Time Description ===== ======================================= 1:37 Who are you? 6:44 Where is SMB Nation going next? 10:12 How did you get started? 12:46 What are you talking about now? 15:49 So whats new? 17:20 How does Microsoft work? Workshops? 20:15 Is there an opportunity in IT franchises? 26:19 How do you build a consulting practice? 32:08 Succcessful franchise organizations 43:00 One-man-band vs. Build-and-grow IT firm? 44:03 Whats the value in SBS user groups? 50:40 Whats the current buzz word in smallbizit? 52:20 Grilling time: Do you have a stylist? 55:00 Where are the ebooks? Opinion on piracy? Harry Brelsford's notes (www.smbnation.com): SMB Nation Amsterdam 2006 (April 6-7 2006) registration NOW OPEN! SMB Nation complimentary evening workshops: January = USA, February-April = EMEA SMB Technology Watch newsletter, free and goes bi-weekly starting in February!!! Join our 7,000 readers.