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The Joy of Helpdesk
Posted: 1:39 am
January 18th, 2008
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ExchangeDefender

iddqd

(click on the image to see at full resolution)

Thejoyofhelpdesk

I wonder if I could bribe Nick’s staff to tape him reading this ticket and spewing the morning shot of Jameson.  

It’s true what they say, you just can’t get this kind of phenomenal support from India..

5 Comments

Michael D. Alligood |

Morning shot of Jameson??? Is that how things are done at OWN Corp? If so, are you looking for help?



andyparkes |

Brilliant.

I that’s a perfectly acceptable solution.

I hope the ticket was closed straight away :-)



andyparkes |

why do i miss words out?
Bad habit i need to get out of



vlad |

Damn Michael,

No Child Left Behind (minus one) strikes again! Ok, for everyone educateded by the Florida school system, Dublin is in Ireland, a country far far away on the other side of the earth. And as we’ve learned from the family guy:

“Brian, did you know that Ireland has more drunks per capita than people?”

Andy,

I thought so too. I was chatting with Wayne Small on the IM last night and he didn’t think it was so funny, Australia keeps on getting ignored by Microsoft when it comes to DST patches and nobody loves them. So I offered a few alternatives:

1. Call your government and ask them to turn off DST.

2. Your support contract has expired, but we’ll fix the clock skew for $4,000.

3. Are you running Windows Vista Enterprise? If not, we need you to upgrade, because it is insecure to have the wrong clock.

4. Which American time zone is Sydney in again?

I think he liked the $4,000 for the fix one the most :)



Dear customers, please move to a different timezone - Nick Whittome - The Naked MVP |

[...] hands down for our customers.I just noticed that Vlad posted one of my support tickets on his blog.   Yes, to use ExchangeDefender you must move time-zone.  If that is the case, I am [...]








 

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