SBS Show #24 – Managing Process & Communication

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SBS Show #24 features an interesting conversation on communication, design and management of a small business IT provider. Dave Sobel, CEO of Evolve Technologies, based in the metro DC area, joined us to talk about how he has and continues to apply lessons and strategies from the popular book e-myth to his IT practice. Why Dave? First of all because Dave had nothing to sell, he simply was very successful and very passionate about the way his business runs. As far as credentials are concerned, his company is a Microsoft Gold Certified Partner, 2006 Sales & Marketing Partner of the Year in the Small Business Specialist category, blogger, Mac User and one of a dozen or so SBSers that showed up at TechEd. We (myself, Chris Rue, Amy Luby, Dave Sobel) had lunch at WWPC and talked about sales strategies, process management, documentation, documentation, documentation. I felt it was imperative to get Dave on the show as soon as possible and discuss how to do things right. Consider this episode the e-myth for IT business owners. Dave talks about strategy, management, HR, documentation, training, communication, community and the importance of harmony and repeatability in all those areas.

You can see and hear Dave Sobel on Vladfire #14. You can see Dave’s company Evolve Technologies here. You can subscribe to his blog here. But I know what you’re most interested in so here it goes:

Download the SBS Show #24:

Note: I am turning off the comments for the time being for a major announcement about changes and news at the SBS Show. The show is not fully published, ie, it will not show up in iTunes today as I want to give my visitors the advantage on beating the thousands of people that will hit my network almost instantaneously by publishing the feed. Pass it on, if they want the SBS Show fast and hot off the presses today would be a good day to download it