So this is something big…

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Royal Oak, MI, October 3, 2008:  Amy Babinchak and Eriq Neale, MS MVP’s, Authors and Speakers,  have teamed up in a new business venture to provide remote support services to IT professionals. By formalizing and centralizing the remote support services of highly skilled professionals across a wide range of products will be the place where IT professionals turn to when they need assistance to resolve that tough problem for their client. Third Tier will also offer SMB focused vendors the solution to the difficult problem of supporting a wide variety of skill sets in the SMB market space, thus making it easier for them to offer their products to small business customers.

· Central location for IT Professionals to contract experts on a wide variety of technologies to remotely assist in problem resolution.

· Experts providing vendors the solution to product support in the SMB market space.

…. for bottom-feeding NOC services, for the expert services.