Category Archives: Friends

Introducing Vlad 3.0

Posted: 9:39 pm
June 30, 2010
Awesome, Friends
8 Comments

Currently in development, expected release date: November 19, 2010.

Autotask Live: Extending & blending the platform

Posted: 4:41 am
April 19, 2010
ExchangeDefender, Friends, IT Business
10 Comments

If there is anything I’ve learned in my 13 years in this industry, it’s that when you do nice things for people they tend to repay you more than you ever expected. We’ve been fortunate enough to be on the … Continue reading →

What’s left of the cloud after it’s done raining?

Posted: 11:58 am
October 28, 2009
ExchangeDefender, Friends
on What’s left of the cloud after it’s done raining?

A close personal and professional friend of mine and OWN’s apparently made a terrible business partnership decision. Naturally, I promptly offered a swift kick in the balls because your friends should always be there to kick you when you’re down … Continue reading →

Great week for Autotask!

Posted: 9:22 am
September 30, 2009
Friends
1 Comment

It’s a good week to be an Autotask User! Tomorrow at noon eastern the ExchangeDefender team officially kicks off the Autotask integration showcase, starting with the Autotask webcast event.. Click here to register Thursday, October 1, 2009: 12:00 pm Autotask … Continue reading →

Amy’s Support Network Grows Larger

Posted: 12:22 pm
August 13, 2009
Friends
1 Comment

Amy’s kingdom at Third Tier keeps on growing: Yesterday Third Tier announced a formal relationship with Calyptix for support services. Calyptix has found that in working with partners that often times the project involves areas outside of the expertise of … Continue reading →

Vlad does Tech Support

Posted: 10:28 am
May 7, 2009
Friends
2 Comments

Today is “Beat Vlad” day at Own Web Now, where everyone brings me their problems and I solve them. I haven’t really booked anything else so I’m at my desk just answering questions. I made a mistake of opening the … Continue reading →

Umm, where did I put my flame thrower…

Posted: 8:05 pm
April 2, 2009
Friends
1 Comment

My buddy Schrag is noticing that the latest bit of self-inflicting gunshots to the head that Microsoft calls it’s marketing program is not terribly inflammatory towards him. So he says here: http://davidschrag.com/schlog/413/with-partners-like-this “What’s that, Microsoft? You’re saying I can be … Continue reading →

Customer Disservice Fantasies

Posted: 1:47 am
February 14, 2009
Friends
on Customer Disservice Fantasies

Here is something to brighten up your weekend. Last week I chatting to my buddy Erick in passing on IM (apparently both of us need clones and secretaries but if there is a problem with a hotel reservation or ExchangeDefender … Continue reading →

Erick Kills Another Forest

Posted: 11:00 am
August 27, 2008
Friends
on Erick Kills Another Forest

Just as everyone prepares to go green my buddy Erick Simpson takes out another huge chunk  of Brazil with the latest masterpiece – the best IT Service Delivery Book Ever. You can preorder it now and save $50 on it.  … Continue reading →

Yes, I’m on FriendFeed

Posted: 11:26 pm
July 13, 2008
Awesome, Friends
on Yes, I’m on FriendFeed

Succumbing to peer pressure, I have setup a FriendFeed account. For the voyers among you, here you go: http://friendfeed.com/vladmazek Personally, if you want to chat I’d rather you either email me (vlad@vladville.com) or MSN IM me (vlad@vladville.com) but if you’re … Continue reading →