Have the MSPs jumped the shark?

Deals, IT Business

Ejump-the-shark-702030verywhere you turn today, the focus is away from managed services and towards the cloud and mobility. Consider the biggest news this week: Google allows VoIP calls from Gmail, Apple’s new TV and rental model, and a bunch of stories about location services across multiple vendors and devices.

Hardware not even on the front page – somewhere half way through the newspaper (the model of irrelevance) there is a scribble about some bidding over 3PAR, a company 99% of you have never heard of and 99.9999% never used a product from. 

No, the MSPs haven’t jumped the shark.

We (the entire ecosystem) are more relevant and profitable than we’ve ever been.

It’s just that we’re not exciting to write about because the industry is mature and for the most part dealing with legacy issues – servers, workstations, uptime and other “junk” that rarely sees the front page.

What concerns me… is that the question is being posed to me, repeatedly, by service providers around the globe. Which leads me to the logical conclusion that many of you are also seeing the light at the end of the tunnel – and it’s the locomotive of the train heading right for you. We can certainly match it up with our numbers: the “recovery” hasn’t happened everywhere and in some places it’s only getting worse.

Tip: It’s only there if you choose to look for it. I’m not championing ignorance here – but if you’re only going to stand by doing what you’ve been doing and eat a donut while the great big cloud shark is swimming up from under you.. we all know how the story ends. Microsoft didn’t save anyone with Windows 7, put the koolade down, Aurora / SBS 7 won’t either. You don’t need to change your products, you need to change your business model. It really is as simple as that. And if you won’t – there are new MSPs rolling up their sleeves and getting into it every day. Give me a call, I’ll show you how.

3 Responses to Have the MSPs jumped the shark?

  1. Michael D. Alligood says:

    What irks me is how uneducated people try to separate Managed Services and Cloud Services like you cannot have one with the other. Most of my Managed Service offerings are now cloud-based. From hosted exchange, to hosted anti-virus, to off-site backups – all cloud based solutions. This model frees me up to do the one thing my business needs: SALES. Two things that concern me about this model are: 1.) You can teach an adolescent monkey to do it. 2.) Cloud services can make you technically stupid. Let me explain. I am not a specialist in Microsoft Exchange. I wouldn’t know how to manage or troubleshoot it if something went wrong with it. Do I care? Nope. Because Own Web Now hosts all my Exchange clients. If something goes wrong, I know they are on it. All I need to know at this point are the features (i.e. technically stupid.)

  2. Pingback: Vlad Mazek – Vladville Blog » Blog Archive » So what do you think?

  3. Pingback: Vlad Mazek – Vladville Blog » Blog Archive » Update on MSP Shark Jumping

Comments are closed.